MINNEAPOLIS--(BUSINESS WIRE)--HITEC 2019 – The award-winning CuisinArt Golf Resort & Spa, part of ‘The Leading Hotels of the World’ brand, has introduced enhanced guest experiences in their 101 suites and villas through the combination of the Avaya Vantage™ portfolio of Avaya IX™ Devices and an advanced hospitality application developed by Percipia.
The renowned 275-acre CuisinArt resort property on the beautiful Caribbean island of Anguilla was devastated by Hurricane Irma in 2017 and re-opened in late 2018 with a redesign of its entire property, villas, and suites. The property’s new guest experience combines the power of the all-glass, touch-screen Avaya Vantage desktop smartphone with the customized Percipia Latitude hospitality mobile application to put all of the hotel’s services as well as additional features at their guests’ fingertips. CuisinArt can now instantly update the application information to reflect special events or highlight services that will deliver a more memorable guest experience. This information is then available in every guest room that is equipped with an Avaya Vantage phone, accessible at the touch of a finger and enabling guests to more fully engage with every amenity and service that the resort has to offer.
“CuisinArt Golf Resort & Spa prides itself on offering our guests a unique blend of relaxed elegance and five-star service, diverse culinary programs, and top-tier golf and spa experience,” said Stephane Zaharia, President & Managing Director, Resorts & Residences by CuisinArt. “We are excited to now also offer our guests the convenience of one-touch access to control their hotel room experience and access all that our resort has to offer to help give them an elevated and unique experience.”
“The incorporation of Percipia’s creative, flexible, and intuitive Latitude hospitality mobile application with Avaya solutions enable a full-service resort or casino to significantly elevate their guest experience,” said Kal MacDonald, Director of Business Operations, Percipia. “The coupling of Percipia’s software with the Avaya products and devices provides customers such as CuisinArt with a best-of-breed production-ready solution that can be deployed in a matter of weeks to give their guests an amplified guest experience.”
“The world’s top ten hotel groups rely on Avaya communications solutions to deliver unique guest experiences that can increase return visits, improve word-of-mouth and generate positive reviews,” said Steve Brock, Avaya IX Devices Marketing, Avaya. “This solution has the dual benefit of delighting hotel guests and driving additional hotel revenue.”
Avaya and Percipia will be highlighting this technology in Avaya Booth #3332 and Percipia Booth #3040 at HITEC Minneapolis, June 17-20, in Minneapolis, MN. #HITEC, #ExperiencesThatMatter
About CuisinArt Golf Resort & Spa
Nestled in the crescent curve of Anguilla’s Rendezvous Bay, CuisinArt Golf Resort & Spa is a five-star beachfront resort on the unspoiled Caribbean island of Anguilla. A luxury icon since opening in 1999, the resort marked its triumphant return following Hurricane Irma in November, 2018 with property-wide upgrades and enhanced golf, wellness, design and amenities. Holding true to its roots, CuisinArt Golf Resort & Spa offers luxurious beachfront accommodations and private luxury villas along Rendezvous Bay. The resort’s instantly recognizable whitewashed architecture, inspired by the Greek island of Mykonos, creates a visually stunning contrast against sparkling turquoise waters of the Caribbean Sea beneath brilliant blue skies. The resort’s crown jewels include the 18-hole Greg Norman designed golf course, the Spa by CuisinArt, and world-class dining at five distinct restaurants. CuisinArt Golf Resort & Spa is a member of Leading Hotels of the World. For more information or to make reservations, please call (800) 943-3210 or visit www.cuisinartresort.com.
Headquartered in Chicago, Illinois, USA, Percipia's mission is to continue to be a respected leader in hospitality technology by delivering telephony and mobility solutions, software, and services in the most innovative and cost-effective way. Parallax application (formerly PTCE) was introduced 20 years ago, which enabled them to interface existing telephony systems with nearly all property management systems and third-party applications. Since then, Percipia has evolved their product offering to include a full-featured hospitality telephone system and custom mobile applications which enhances the guest experience and streamlines operations.
At Percipia, they pride themselves on their ability to provide reliable and exceptional service to their global partners, clients, and guests. The Percipia team works diligently to build next generation innovative solutions based on hands-on knowledge of the industry. As a result, they have become a trusted and respected organization who always leads with hospitality.
For additional information about Percipia, call 800-806-0408 or visit www.percipia.com.
Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com.
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Source: Avaya Newsroom