FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--From new state-of-the-art planes and new routes, to a renewed focus on airline and community partnerships, and a strong commitment to providing the highest level of safe, reliable and customer-focused service, the past year has been transformational for a new era of world-class service excellence at Silver Airways. Now Silver Airways’ frontline team members, including airport customer service representatives, ramp agents, supervisors and mechanics are sporting new stylish and colorful uniforms, further elevating Silver’s position as North America’s leading regional airline.
“Continuing to develop and foster our relationships with our customers, airline and community partners, and our team members is hugely important to all of us at Silver Airways, and we take great pride in providing the highest level of customer service excellence for everyone we serve,” said Silver Airways CEO Steve Rossum. “Our new uniforms are a direct extension of Silver Airways’ customer service excellence approach and put us in line with the world’s leading airlines we are proud to partner with and the local communities we serve.”
More than just a new look, Silver Airways’ new uniforms go hand-in-hand and are integral to the airline’s “Silver Service Approach” training program that provides team members with tools to allow them to succeed in delivering world-class service for its customers, airline and business partners, the communities it serves and each other.
About Silver Airways
Silver Airways operates the most routes within Florida and between Florida and the Bahamas from its hubs in Fort Lauderdale, Orlando and Tampa, and also flies between Boston and Bar Harbor, Maine. Silver is the official airline of the Minor League Baseball team Daytona Tortugas and the Pensacola Blue Wahoos. In addition, Silver owns and cooperatively operates Seaborne Airlines with flights in Puerto Rico, the Virgin Islands and the Caribbean. Silver is a codeshare partner with United, JetBlue and Avianca, and has interline agreements with American, Delta, Air Canada, Alaska Airlines, All Nippon Airways, Bahamasair, Hahn Air, Azul and Emirates. Members of United’s MileagePlus® and JetBlue’s TrueBlue loyalty programs can also earn frequent flyer awards for travel throughout Silver’s network. Silver operates a fleet of highly-reliable Saab 340 aircraft and is also currently renewing and expanding its fleet with up to 50 new eco-friendly ATR-600s. Silver is honored to be the North American launch customer for the all new, redesigned ATR-600 offering best-in-class quiet cabins, premium leather seats with more legroom, and spacious overhead bins that accommodate full-size, carry-on roller bags. Silver is owned by affiliates of Philadelphia-based investment firm Versa Capital Management, LLC. To learn more about Silver’s refined passenger experience, visit www.silverairways.com/destinations/atr42.