Travel + Leisure and Markstein Launch Crisis Communications for Tourism Recovery Program

Partnership Helps Tourist Destinations Prepare for Potential Crisis Situations

NEW YORK & BIRMINGHAM, Ala.--()--Travel + Leisure, the leading tourism-focused media brand, and Markstein, an integrated communications agency, today announced a partnership to launch the Travel + Leisure Crisis Communications for Tourism Recovery initiative. The initiative specifically is designed to help travel companies and tourist destinations prepare for, respond to and recover from crisis situations such as natural disasters, terrorism and illness outbreaks.

The Travel + Leisure Crisis Communications for Tourism Recovery initiative offers companies and destinations multiple ways to prepare for crisis situations through a membership program, an annual crisis communications summit and crisis management planning. Travel + Leisure and Markstein’s crisis communications experts will work with tourist destinations and companies to help them plan and prepare for specific situations and quickly recover.

As the preeminent voice for sophisticated travelers, Travel + Leisure serves a global audience of more than 30 million with a content platform that includes magazines, websites, newsletters and social media.

“No destination or company is immune to crisis or conflict,” said Jay Meyer, senior vice president and publisher of Travel + Leisure. “As a trusted resource for both the travel trade and consumers, we are pleased to offer this important program. By helping destinations and companies prepare for potential crises, we will help them recover more quickly and return to business as usual.”

“Significant crisis events such as natural disasters, illness outbreaks or terrorism can have lasting negative effects on the tourism industry,” said Danny Markstein, president of Markstein. “But it doesn’t have to be that way. Careful preparation and transparent, credible communications strategies can be the difference between disaster and survival. The Travel + Leisure Crisis Communications for Tourism Recovery initiative will better equip tourism partners to navigate these events.”

The membership-based program will provide specialized training, expertise and tools to tourist destinations, resorts, cruises ships, airlines and other hospitality-related organizations. A team of travel and crisis experts will help members identify and anticipate potential issues before they occur. The program will prepare members to manage the potential crisis through the development of individualized scenario plans and other necessary communications assets. It will also serve as a forum for sharing best practices, resources and tools.

The Markstein team has deep expertise in crisis, working across a variety of industries and issues, including natural disasters, health and safety, loss of life, cyber attacks, sustainability, diversity, mergers and acquisitions and political conflicts.

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About Travel + Leisure

Travel + Leisure is the preeminent voice for the sophisticated traveler, serving up expert intelligence and the most immersive, inspiring travel lifestyle content anywhere. Travel + Leisure captures the joy of discovering the pleasures the world has to offer—from art and design to shopping and style to food and drink—and offers compelling reasons to get up and go. With a total global audience of more than 30 million, the Travel + Leisure portfolio includes the U.S. flagship and four international editions in China, India, Mexico, and Southeast Asia. The U.S. edition of T+L, which launched in 1971, is the only monthly consumer travel magazine in print in the U.S.; has an authoritative website,; and has an extensive social media following of more than 13 million. Travel + Leisure also encompasses newsletters and media collaborations.

About Markstein

Markstein, a full-service marketing communications agency, generates impactful results for its clients with its strategy-first, messaging-centric approach. We combine meaningful research and strategic thinking with proactive outreach to control messages, shape perceptions and motivate behavior among diverse audiences toward desired outcomes. Markstein was founded in 2003 and serves clients nationwide from its Birmingham, Alabama and Washington, D.C. offices. To learn more visit


Giselle Casadaban

Release Summary

Travel + Leisure and Markstein today announced a partnership to launch the Travel + Leisure Crisis Communications for Tourism Recovery initiative.


Giselle Casadaban