SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the digital enterprise, was recognized as one of the 25 Highest Rated Public Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm and cloud investor, and with data specifically provided by Glassdoor*, one of the world’s largest job and recruiting sites. The list highlights 25 publicly traded companies—all business-to-business, cloud-computing companies—where employees report the highest levels of satisfaction at work, according to employee feedback shared on Glassdoor.
The distinction placed Five9 at number 23 (out of 25 total) with an overall company rating of 4.7. The broader average across Glassdoor is 3.4. Five9 CEO, Rowan Trollope, boasts a 98 percent approval rating on Glassdoor—compared to an average of 69 percent for all approximately 900,000 employers on the site—and the company has a 94 percent positive business-outlook rating, again based on feedback shared by employees. The broader Glassdoor average is 49 percent. A positive business outlook means employees believe business will improve in the next six months.
This is the third year Battery has issued the list, along with a related ranking of the 50 Highest Rated Private Cloud Computing Companies to Work For. The rankings highlight the broader trend of businesses increasingly turning to the cloud to run critical technology systems and software, instead of using on-premise systems.
They also highlight the increasing importance of cohesive culture and employee happiness in running a successful business, said Neeraj Agrawal, a Battery general partner who specializes in cloud investing.
“The public companies on this list have not only scaled their products, teams and business functions—but they’ve managed to scale culture,” Agrawal said. “We view these rankings as a key indicator of company health and longevity, and we hope all companies on this list view it as an honor to be included.”
It was also more difficult to make the list this year, compared with last year, Agrawal added. A Glassdoor economic research study, as well as other third party studies, show that companies with high employee satisfaction often post stronger financial performance.
“We are proud to be named one of the Highest Rates Public Cloud Computing Companies to Work For by Battery Ventures,” said Rowan Trollope, Five9, CEO. “This accolade is a true testament to not only our success as a company, but also our award winning workplace culture that makes Five9 so extraordinary.”
Glassdoor noted that employees at these highly rated companies commonly mention in online reviews that they enjoy working for mission-driven companies with strong and unique company cultures; employers that promote transparency; and companies with experienced senior leaders who regularly and clearly communicate with employees. For instance, according to one anonymous employee review of Five9 on Glassdoor:
“The culture is one of hardworking, ambitious, kind individuals, who give back to the community and each other. It’s not one of those environments where you have to be so nice that you aren’t able to get any work done. Rather, because the group is so ambitious, everyone approaches their work with a problem-solving attitude,” wrote a Five9 employee. “The Executive Team is full of people who are top notch and value their team. It’s a great place to be.”
Full lists of the Battery highest-rated 50 private cloud companies and 25 public cloud companies to work for can be found here.
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than five billion call minutes annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant and scalable; designed to transform customer experiences into customer love.
For more information visit www.five9.com.
About Battery Ventures
Battery strives to invest in cutting-edge, category-defining businesses in markets including software and services, Web infrastructure, consumer Internet, mobile and industrial technologies. Founded in 1983, the firm backs companies at stages ranging from seed to private equity and invests globally from offices in Boston, the San Francisco Bay Area, London, New York and Israel. Follow the firm on Twitter @BatteryVentures, visit our website at www.battery.com and find a full list of Battery's portfolio companies here.
*By a company name, denotes a Battery investment. For a full list of all Battery investments and exits, please click here.