SAN ANTONIO--(BUSINESS WIRE)--Harland Clarke, a leading provider of omni-channel, customer engagement solutions, today announced that Jana Schmidt has been named CEO. Harland Clarke’s strategy is to connect businesses and people how, when and where it matters by delivering payment and marketing services that drive customer engagement in every relevant way across channels to increase acquisition, improve activation, deepen relationships and retain them for the long term.
“Jana has a proven track record of architecting strategy and translating it to deliver world-class solutions,” said Erik Prusch, CEO, Harland Clarke Holdings, the parent company of Harland Clarke. “The passion and vision she has brought to Harland Clarke is driving positive results for both our clients and team members. I am confident she will continue to foster innovation and accelerate the growth of our company.”
Since November 2017, Schmidt served as the president of Harland Clarke where her leadership has produced strong outcomes in deposit and loan acquisition and retention, as well as customer onboarding and activation through digital and analog channels. During that time, she also initiated the transformation of Harland Clarke, whose legacy is rooted in checks and other payment products, to an organization that is focused on helping clients connect with customers at every touchpoint throughout the entire relationship lifecycle.
“I am quite pleased with the progress we have made over the last year in redefining our vision and innovating to provide integrated payment and marketing services that create meaningful engagement and consistent customer experiences,” said Schmidt. “We recognize that customers expect businesses to engage with them based on their preferences. By adding depth and breadth to our capabilities, we are better positioned to help organizations optimize opportunities to delight their customers every day.”
Schmidt’s background also includes serving as CEO of global energy and sustainability management company, Ecova (now ENGIE Insight). Earlier in her career, she served as Executive Vice President of Sales and Marketing for Harland Clarke where she led the national sales and marketing teams, in addition to running the company’s Marketing Services division.
“I am honored to be leading this amazing company and seasoned team at a time when there is so much opportunity ahead of us. I look forward to further advancing our customer engagement strategy and taking Harland Clarke to the next level,” Schmidt concluded.
About Harland Clarke
Harland Clarke is a leading provider of customer engagement solutions that help connect businesses and people how, when, and where it matters. The company offers payment tools such as checks and cards; and marketing services such as deposit and loan acquisition programs, digital marketing, performance analytics and promotional products for businesses. It deploys these solutions holistically, across print, phone, and digital channels, ensuring that the customers of its world-class client base enjoy a consistently superior experience. For more information, visit www.harlandclarke.com or follow Harland Clarke on LinkedIn and on Twitter @HarlandClarke.