SAN JOSE, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE:EGHT), a leading provider of cloud phone, meeting, collaboration and contact center solutions, today announced that PlanetOne, the IT and telecom industry’s preferred connectivity partner, has joined its strategic channel partner program. The new alliance expands 8x8’s ecosystem of market-leading master agents, and helps PlanetOne’s US-based agents move global mid-market and enterprise communication to the cloud. With 8x8 X Series, PlanetOne’s agents will transform a company’s employee and customer experience with one system of engagement and one system of intelligence, providing actionable insights and smarter business outcomes on one cloud communications platform.
“Global mid-market and enterprise companies are looking for guidance from trusted advisors as they journey to the cloud. The opportunities are limitless and profitable for partners willing to invest in the cloud to deliver valuable services their clients need to improve business performance,” said Ted Schuman, Founder and CEO, PlanetOne. “We are excited to add the industry-leading 8x8 X Series to the PlanetOne portfolio. By combining communications, collaboration and contact center on one integrated platform, our partners can develop complementary data services that provide companies deeper business insights to transform both the employee and customer experience.”
The partnership with PlanetOne further demonstrates 8x8’s commitment to building a best-in-class global channel partner program. Together with X Series, launched earlier this year, 8x8 provides the channel a single-vendor cloud solution that help companies transform their enterprise communications with one application for voice, video conferencing, contact center, team messaging and collaboration across mobile and desktop devices. 8x8 X Series enables organizations to differentiate their customer experience by 1) connecting customers to the most relevant employee on any channel for quicker resolution, 2) personalizing customer engagements with context-rich insights, and 3) optimizing smart customer outcomes in response to business-critical signals in real time with one cloud platform built for enterprise-wide collaboration and advanced employee-customer interaction analytics capabilities.
“We are making significant investments in both our people and our partners because the channel is an important growth driver for 8x8’s leadership in the $40+ billion enterprise communications market,” said Bill Corbin, Senior Vice President of Channels & Alliances, 8x8. “With PlanetOne, we have formed a strong business partnership that allows their agents to accelerate revenue opportunities. Their agents will help companies shift from on-premises communications, often across multiple communications vendors, to consolidate on one cloud communications platform that increases both operational efficiency and revenue growth.”
This year, CRN ®, a brand of The Channel Company, awarded the 8x8 Partner Program a 5-Star rating in the 2018 Partner Program Guide. The 8x8 global channel program has significantly expanded, and engagement with partners continues to accelerate as their customers look for a fully-integrated cloud communications, collaboration, and contact center solution.
PlanetOne is the IT channel and telecom industry’s preferred business partner for identifying and delivering cloud-based and connectivity solutions to small and midsize businesses and enterprises. Headquartered in Scottsdale, Ariz., the industry pioneer is celebrated by Inc. Magazine as one of America’s Fastest Growing Private Companies and regarded as a top-performing partner for hundreds of telecom agents and channel partners nationwide. In 2018, PlanetOne was named one of the Best Places to Work by The Business Intelligence Group. In 2017, the company was honored as one of the “Nation’s 101 Best and Brightest Companies to Work For®” by the National Association for Business Resources. In 2015 and 2017, PlanetOne ranked No. 1 in the Phoenix Business Journal’s annual “Best Places to Work” survey, and in 2016 and 2017 was recognized as one of Arizona’s largest privately-held companies as part of the Arizona Corporate Excellence (ACE) Awards program. The award-winning PlanetOne Partner Program has also been included in CRN’s Connectivity Solutions Partner Program Guide since 2014, and was featured in the 2017 edition of the CRN Cloud Partner Program Guide.
About 8x8, Inc.
8x8, Inc. (NYSE:EGHT) is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.
8x8® and 8x8 X SeriesTM are trademarks of 8x8, Inc.