Smurfit Kappa receives prestigious customer award in Mexico
Smurfit Kappa has received the Signify ‘Passion for Results’ award for outstanding customer support and service delivery.
Supply chain optimisation and a reduction in costs, coupled with exemplary customer service, were among the benefits that Smurfit Kappa provided for Signify.
Signify (formerly known as Philips Lighting) provides energy-efficient lighting products, systems and services for the commercial and consumer markets and has a long-term relationship with Smurfit Kappa.
Speaking about the latest award, Greg Hall, CEO of Smurfit Kappa North America, said: “We are very pleased to receive this award from our valued business partner Signify. It’s very gratifying to get recognition of our ongoing dedication to sharing knowledge and collaboratively designing packaging solutions that exceed requirements.
“It’s also an honour that Signify has recognised the expertise and capabilities of the Smurfit Kappa team which always strives to surpass expectations throughout all levels of customer interaction.”
Bartosz Thomas, from Signify’s Worldwide Strategic Commodity Procurement Team, added: “This award acknowledges Smurfit Kappa for going above and beyond in quick delivery response times to support high schedule fluctuations.
“In addition, they provided unlimited support for our IWD & Magic Hat workshops, resulting in and contributing to cost savings, transportation and operational improvements. They have a true passion for results and partnership!”
The award winners were chosen by a global panel of Signify Account Managers and Procurement Directors.
Smurfit Kappa’s Tijuana Plant in Mexico provides innovative, and sustainable packaging for a wide range of Signify’s lighting products including ballasts, LED lights and LED lamps.
Contact for media:
T: +353 1 202 7157
About Smurfit Kappa
Smurfit Kappa, a FTSE 100 company, is one of the leading providers of paper-based packaging solutions in the world, with around 46,000 employees in approximately 370 production sites across 35 countries and with revenue of €8.6 billion in 2017. We are located in 22 countries in Europe, and 13 in the Americas. We are the only large-scale pan-regional player in Latin America.
With our proactive team we relentlessly use our extensive experience and expertise, supported by our scale, to open up opportunities for our customers. We collaborate with forward-thinking customers by sharing superior product knowledge, market understanding and insights in packaging trends to ensure business success in their markets. We have an unrivalled portfolio of paper-packaging solutions, which is constantly updated with our market-leading innovations. This is enhanced through the benefits of our integration, with optimal paper design, logistics, timeliness of service, and our packaging plants sourcing most of their raw materials from our own paper mills.
Our products, which are 100% renewable and produced sustainably, improve the environmental footprint of our customers.