PORTLAND, Maine--(BUSINESS WIRE)--ClaimVantage, an international insurance technology vendor, has promoted Monique Bouffard to Head of Product. Monique joined ClaimVantage in 2017 as a Business Analyst, consulting with insurance carriers and Third-party Administrators (TPAs) across North America, to leverage cloud-based claim processing capabilities to improve claim processing efficiency.
As Head of Product, Monique will oversee the research and development (R&D) team to develop, steer, and deliver the strategic product roadmap for ClaimVantage. The product roadmap, which is shared with customers and other stakeholders, encompasses core product innovations and more disruptive technological innovations.
ClaimVantage’s product development is driven by the digital transformation taking place in the insurance industry, with a long-term goal of dedicating 20% of R&D resources to truly disruptive innovation. Since taking on this new role, Monique has pushed the development of a Chat Bot on the ClaimVantage absence management platform to streamline the absence management process for the insurance market.
“Monique’s passion and drive for continual business improvement have shown her to be an effective leader of the ClaimVantage product team,” says ClaimVantage CEO Leo Corcoran. “Her strategic vision of where we can go with ClaimVantage, will result in some exciting innovations that we’re delighted to bring to market over the next two years.”
Monique has over 20 years’ experience across the financial sector and has held claims consulting and process improvement roles in well-established banks and insurance carriers. Before joining ClaimVantage, Monique earned her Lean Six Sigma Master Black Belt Certification, and built and led a process and productivity improvement team at a top ten US bank.
ClaimVantage is the leading international provider of automated, cloud-based Life, Health, and Absence management software solutions for insurance carriers, Third-Party-Administrators (TPAs), and employers.
Our Software-as-a-Service (SaaS) solutions are designed to revolutionize claims processing by providing a robust system capable of integrating with your current business and workflow processes to drive efficient and accurate claims decisions with streamlined operations.