Robocall Detection and Unwanted Call Management: 2018 Robocall Research, First Edition - ResearchAndMarkets.com

DUBLIN--()--The "Robocall Detection and Unwanted Call Management: Robocall Research, First Edition" report has been added to ResearchAndMarkets.com's offering.

This report evaluates the current state of automated calling (robocalls), technologies for dealing with unwanted calls, leading companies and solutions. The report also analyzes industry challenges and the future outlook for robocall technologies and solutions to defeat spammers, scammers, and fraudsters. It also provides a look into the future of robocall detection including evolution of telecom data analytics, network-based authentication (such as STIR/SHAKEN) and network-based intelligence (such as call origination identification).

Commonly referred to as robocalls, computer-generated phone calls are used by legitimate organizations such as schools, churches, and public safety agencies to place calls to registered constituents. Public safety agencies will make reverse 9-1-1 robocalls in the event of a natural disaster or some catastrophe such as a train derailment. However, some Bad Actors use robocalling to trick or even defraud consumers in a random manner. According to YouMail, Americans received over 4 billion such calls in June 2018 alone.

The typical scenario involves a Bad Actor calling a consumer with some type of story about a special offer or concern that the called party is compelled to act upon immediately. In these instances, the calling party is seeking to either extort money directly or obtain identity information (such as credit card info) necessary to steal from the consumer. Technology tricks are used to gain the trust of the consumer such as local number spoofing, which is a technique that involves manipulating the calling party's number to appear different than the actual number.

This leading analyst firm has coined the term Problematic to refer to any telephone number that is identified as a cause for concern including spam, abusive telemarketer or debt collector, scam or fraud. Leading Robocall Detection and Unwanted Call Management solutions use various technologies such as advanced data analytics and artificial intelligence to determine if a number is problematic, and if so, the degree of concern (e.g. Spam, Scam, or Fraud).

Vendor solutions covered in this report include: First Orion, Hiya, and TNS.

Carrier solutions covered in this report include: AT&T Wireless's Call Protect, T-Mobile's SCAM ID in combination with Name ID, Verizon Wireless's Enhanced Caller Name ID.

Companies Featured

  • AT&T
  • First Orion
  • Hiya
  • T-Mobile
  • TNS
  • Verizon Wireless
  • YouMail

Key Topics Covered

1. Introduction

2. How Robocalls Work

3. Who Uses Robocalling

4. Detection and Management Approaches

5. The Market

6. Industry Challenges

7. Solution Provider Analysis

8. The Future Outlook

For more information about this report visit https://www.researchandmarkets.com/research/2m89jd/robocall?w=4

Contacts

ResearchAndMarkets.com
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
Related Topics: IT Security

Contacts

ResearchAndMarkets.com
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
Related Topics: IT Security