EVANSVILLE, Ind.--(BUSINESS WIRE)--Indiana-based Shoe Carnival, Inc., one of the nation’s largest family footwear retailers, has introduced an updated version of its Shoe Perks customer loyalty program. The refreshed program will offer a new mix of benefits optimized to maximize customer appeal and reach and will introduce a new Gold Tier.
Shoe Perks’ enhanced benefits include easy, no-receipt returns, an innovative “Spin ‘n Win Wheel” feature, as well as exclusive member sales and discounts. Members who reach the new Gold Tier by earning 200 points in a year will also enjoy free standard shipping of online purchases, additional birthday bonus points and other promotions exclusive to Gold members.
“We’re excited to bring an updated Shoe Perks loyalty program to our customers,” said Cliff Sifford, Shoe Carnival President & CEO. “With help from retail marketing agency Customer Communications Group, we were able to tap into direct customer insights to identify their preferred reward benefits. This gives us confidence that the refreshed Shoe Perks program will be well received by our customers.”
Basics of the free loyalty program will not change. Customers can still choose from three simple, paperless enrollment options and receive 50 bonus points just for signing up. Regardless of how they choose to shop, members will still earn 1 point for every $1 spent and receive a $10 reward certificate for every 200 points earned. In addition, all members can use the convenient, free mobile app, which includes current points status and reward certificate redemption.
About Shoe Carnival, Inc.: Shoe Carnival is one of the nation’s largest family footwear retailers, offering a broad assortment of moderately priced dress, casual and athletic footwear for men, women and children with emphasis on national and regional name brands. The Company operates more than 400 stores in 35 states and Puerto Rico, and offers online shopping at www.shoecarnival.com. Headquartered in Evansville, IN, Shoe Carnival trades on the NASDAQ Stock Market LLC under the symbol SCVL. Shoe Carnival's press releases and annual report are available on the Company's website at www.shoecarnival.com.