BRIDGEWATER, N.J.--(BUSINESS WIRE)--iconectiv, a partner of the global communications industry connecting more than two billion people every day, today announced iconectiv® TruNumber Finder, the authoritative telephone number lookup solution for service providers, service bureaus and providers of telecom-related services.
TruNumber Finder simplifies number management, confirms customer acquisition and enhances customer service by providing a full, fast and accurate view of the telephone number information needed to instantly troubleshoot customer-related issues related to call completion and number porting.
TruNumber Finder is a new service, available to authorized users of the U.S. Number Portability Administration Center (NPAC), that provides a simple and secure way to keep track of the more than 30 million telephone numbers ported each year1. The web-based tool aggregates data from disparate systems to provide near real-time access to key attributes of a phone number including line type, line ownership and line location. This insight helps users resolve customer service issues related to call completion and efficiently manage number pooling and administration related to number block exceptions. It also helps streamline operations by providing a way to rapidly identify and resolve number management issues.
“Data that is not current or only available across widely distributed and disparate systems, makes it difficult for service providers to deliver the best possible experience to their customers,” said George Cray, Vice President, Information Solutions, iconectiv. “The speed, convenience and reliability of TruNumber Finder helps customer service representatives and number pooling administrators protect their customers, their brand and their revenue.”
TruNumber Finder derives its data from two critical and authoritative sources: the Number Portability Administration Center (NPAC), and the LERG® Routing Guide, which provides the most comprehensive routing data direct from the Telecom Routing Administration.
For more information, visit finder.iconectiv.com.
At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, secure and seamless. As the authoritative partner of the communications industry for more than 30 years, our market-leading solutions enable the interconnection of networks, devices, and applications for more than two billion people every day. Working closely with private, government and non-governmental organizations, iconectiv has intimate knowledge of the intricacies and complexities of creating, operating and securing the telecommunications infrastructure for service providers, governments and enterprises. iconectiv provides network and operations management, numbering, registry, messaging and fraud and identity solutions to more than 1,200 customers globally. A US-based company, Telcordia Technologies, does business as iconectiv. For more information, visit www.iconectiv.com.
1 Source: Federal Communications Commission. Numbering Resource Utilization in the United States. By Craig Stroup and John Vu. Available at https://apps.fcc.gov/edocs_public/attachmatch/DOC-319997A1.pdf Accessed: 4/27/2018.