HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the launch of Interactions EMEA 2018 to be held in London, the UK. For the first time, the annual conference will be spread over two days on June 5-6, with five pre-conference tracks now included on its opening day. Focusing on 'Smart Interactions in the Cloud, the event will uniquely feature a rich line up of content presented by customers of NICE inContact, NICE Satmetrics and NICE Nexidia, in addition to NICE and industry experts, who will share their success journey and best practices. To register or for more information, please click here.
Interactions EMEA will feature six content rich breakout tracks dedicated to helping organizations and their executives succeed. These include: Service Excellence with QM and Analytics, Voice of the Customer: Completing the Picture, Automation and AI: Streamline Service Delivery, Enhancing Workforce Management and Employee Productivity, Elevate Customer Experience to the Cloud and Risk and Compliance.
Sir Lenny Henry, celebrated comedian, actor, writer, blues singer and co-creator of 'Comic Relief 'will take the Interactions EMEA 2018 mainstage to present the keynote address. NICE customers slated to present at the event include Cabinet Office, Generali, NewDay, Nimble Group, Türkiye İş Bankası,Turkey, Webhelp and more. A variety of educational tracks focusing on topics such as Automation, Analytics as well as Risk and Compliance will be covered in the expanded pre-conference event. The NICE Business Partner Summit will also be held from 4 to 5 June, providing the opportunity to meet and network with NICE executives, share best practices and view demonstrations. Click here to register.
John O’Hara, President, NICE EMEA said: “We're excited to expand our annual Interactions EMEA conference to two days this year, hosting a record number of customers and industry experts not just to participate in the event but also to present their insights on stage. The conference will showcase our latest innovations and discuss best practices that will drive attendees to improve business performance via the delivery of unparalleled customer service."
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NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
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