Call Centers (In-House, and Outsourced) Markets, 2024 - Global Strategic Business Report 2018 - ResearchAndMarkets.com

DUBLIN--()--The "Call Centers - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.

The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2016 through 2024. Also, a five-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research.

This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced.

The report profiles 135 companies including many key and niche players such as:

  • [24]7 Inc. (USA)
  • Alliance Data Systems, Inc. (USA)
  • Alorica, Inc. (USA)
  • Atento (Luxembourg)
  • ATOS S.A. (France)
  • BT Communications (Ireland) Limited (Ireland)
  • Capita Customer Management Limited (UK)
  • Concentrix (USA)
  • Convergys Corp. (USA)
  • Entel Call Center (Chile)
  • EXL Service Holdings, Inc. (USA)
  • Genpact Limited (Bermuda)
  • HCL BPO Services NI Ltd (Ireland)
  • IBEX Global (USA)
  • IBM Global Process Services Pvt. Ltd (India)
  • Plusoft Informatica Ltda (Brazil)
  • Sitel (USA)
  • Sykes Enterprises, Inc. (USA)
  • Tata Consultancy Services Limited (India)
  • Teleperformance SE (France)
  • TTEC Holdings, Inc. (USA)
  • West Corporation (USA)
  • Wipro Ltd (India)

Key Topics Covered:

1. Industry Overview

2. Noteworthy Market Trends, Growth Drivers & Issues

3. A Peek Into Vertical End-Use Industries

4. Conceptual Overview

5. Call Center Consolidation Whether, Why And How

6. Pertinent Regulatory Issues

7. Recent Industry Activity

8. Focus On Select Global Players

9. Global Market Perspective

Total Companies Profiled: 135 (including Divisions/Subsidiaries 146)

  • The United States (66)
  • Canada (3)
  • Japan (3)
  • Europe (26)
    • France (5)
    • Germany (1)
    • The United Kingdom (8)
    • Spain (1)
    • Rest of Europe (11)
  • Asia-Pacific (Excluding Japan) (37)
  • Middle East (3)
  • Latin America (7)
  • Africa (1)

For more information about this report visit https://www.researchandmarkets.com/research/jmlg6g/call_centers?w=4

Contacts

ResearchAndMarkets.com
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
Related Topics: Call Centres

Contacts

ResearchAndMarkets.com
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
Related Topics: Call Centres