2 Day Course: The Human Side of Auditing - Interpersonal Auditing Skills Development (Philidelphia, PA, United States - July 18-19, 2018) - ResearchAndMarkets.com

DUBLIN--()--The "The Human Side of Auditing - Interpersonal Auditing Skills Development" conference has been added to ResearchAndMarkets.com's offering.

This course will discuss the four "problem children" that an auditor may encounter during an audit, and how to deal with:

  • Volatile
  • Emotional
  • Troublemaker
  • Passive

It will discuss listening skills, including active listening (reflection), to ensure that the message the auditee is sending is the same message that the auditor is receiving.

These skills are also practiced in class, in a fun and interactive session, so attendees see first-hand how to interpret these signs and react to them appropriately as a result.

Upon completion of the course, attendees will be able to:

  • 'Read' an audit situation more clearly
  • Communicate better in an audit
  • Improve team communications
  • Demonstrate improved listening skills

Areas Covered in the Session

  • Communication Styles Introduction
  • Communication Styles for Auditees - the four 'problem children' and how to deal with them
  • Communication Styles for Auditors - recognizing the unconscious signals and responding to them (hands on exercise)
  • Listening Skills - Why it's important for auditors
  • How to improve Listening skills (hands on exercise)
  • Methods for improving data capture (hands on exercise)
  • Summary and closing

Agenda

Day 1 Schedule

Lecture 1

  • Class Introduction / Icebreaker
  • Review of Learning objectives
  • Terms/Definitions
  • Audit Challenges
  • Communication Challenges

Lecture 2

  • Communication Styles Introduction
  • Communication Styles for Auditees - the four 'problem children' and how to deal with them
  • Personality types (4 types)
  • Volatile
  • Emotional
  • Troublemaker
  • Passive Exercise

Lecture 3

  • Links to Myers-Briggs types
  • Non-Verbal Communication Cues

Lecture 4

  • Non-Verbal Communication Cues (continued)
  • Key Communication Factors
  • Developing and conducting successful briefings and meetings

Day 2 Schedule

Lecture 1

  • Improving Listening Skills
  • Active listening
  • Reflective listening

Lecture 2

  • Group Dynamics
  • Team Leadership
  • Team Membership
  • Assessing Risks and Controls

Lecture 3

  • Developing an Audit Plan - Team Leadership exercise
  • Visualization and Practice

Lecture 4

  • "Superteam" Model
  • Closing

For more information about this conference visit https://www.researchandmarkets.com/research/z62n7p/2_day_course_the?w=4

Contacts

ResearchAndMarkets.com
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
Related Topics: Accounting

Contacts

ResearchAndMarkets.com
Laura Wood, Senior Manager
press@researchandmarkets.com
For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
Related Topics: Accounting