LOS ANGELES--(BUSINESS WIRE)--Newegg, the leading tech-focused e-retailer in North America with a global reach into more than 50 countries, today announced that it earned the 2018 All-Star Award for Large Business Service Organization of the Year. The annual awards honor organizations, teams and individuals that consistently deliver outstanding customer service.
“Excellent customer service has been a hallmark of Newegg since 2001,” said Danny Lee, CEO of Newegg. “It is one of our founding principles and we challenge our support team to go the extra mile for our customers. This award is welcome recognition of our team’s relentless pursuit of that challenge.”
The National Customer Service Association (NCSA) was founded in 1996. The NSCA’s annual All-Star Awards highlight individuals, teams and organizations that embody their organizational mission and values, and regularly go above and beyond normal service expectations.
“We congratulate Newegg on the company’s strong showing in this year’s All-Star Awards,” said Wesley D. Tindal, NCSA Chief Operating Officer. “Newegg exemplifies the true spirit of customer service, and its service agents regularly go above and beyond to exceed the expectations of their customers.”
About Newegg Inc.
Newegg Inc. is the leading tech-focused e-retailer in North America, with a global reach into more than 50 countries in Europe, Asia Pacific, Latin America and the Middle East. Founded in 2001, the company offers its more than 36 million registered users a comprehensive selection of the latest consumer electronics, entertainment, smart home and gaming products. Newegg is consistently ranked as one of the best online shopping destinations, and the company regularly earns industry-leading customer service ratings. Newegg is headquartered in City of Industry, California, with North American distribution facilities located throughout the United States and Canada. For more information, visit http://www.newegg.com.