AUSTIN, Texas--(BUSINESS WIRE)--Malauzai Software, a provider of mobile and Internet solutions for community financial institutions, announces the launch of the Malauzai Research Institute (MRI), the primary research “factoid tank” for the company. The MRI is the entity that provides in-depth insights into digital banking data and financial technology (fintech) for research such as Monkey Insights.
Robb Gaynor, chief product officer of Malauzai, explained, “We created the Malauzai Research Institute because of the tremendous amount of valuable data that is used to provide our extensive analysis. At the MRI, we conduct primary qualitative and quantitative research using interviews, demographics, focus groups and our proprietary data intelligence engine to collect and analyze the data and identify common patterns within the responses. Then we critically assess all of them to achieve research aims and objective of research.”
Monkey Insights and Memos, Monkey Papers, Mobile Usability Lab (MUL) and Digital Banking Market Research and Index will all be published under MRI. Access the MRI content here.
The company’s flagship report, Monkey Insights, highlights key trends in Internet and mobile banking usage based on data for 400+ banks & credit unions, covering 17.6 million logins from 908,000 active Internet and mobile banking users. The full April 2018 Monkey Insights report is available here.
The report this month returns to a favorite topic; digital money movement. People are flocking to their digital devices to make payments. Overall money movement volume increased 5% - 7% per financial institution in the past year. Internal transfers, external transfers, picture pay, bill pay, mobile check deposit and person-to-person (P2P) payments saw the most action.
Key findings include:
- 27% of digital users made an internal transfer in March;
- 69% of images were accepted first-time for check image capture;
- Outbound account-to-account (A2A) transfers rule 5 to 1;
- Picture Pay transactions grew by 10%; and
- Preferred P2P delivery method via text is as expected.
About Malauzai Software
Malauzai was incorporated in 2009 in response to the growing demand for a technology company that could provide innovative mobile solutions for community financial organizations. As a cool company in a cool town with a focus primarily on community financial institutions, Malauzai provides Consumer, Small Business, Business, Employee SmartApps, SmartwebApps and SmartwearApps that enhance the customer experience for mobile and Internet banking, ultimately resulting in increased value for financial institutions.
Malauzai Research Institute is a division of Malauzai Software. It is the primary research arm of the company, providing industry specific insights around digital banking and financial technology. Please contact Malauzai at email@example.com or firstname.lastname@example.org to request use of data or permission to cite.