BOULDER, Colo.--(BUSINESS WIRE)--A new report from Navigant Research examines the evolution occurring in technology and customer-focused solutions for residential utility customers, analyzing how traditional business models are being disrupted.
As the grid evolves into a cleaner, more distributed, and intelligent infrastructure, incumbent utilities are looking to deliver new customer-focused products and services. For some customers, developing a different relationship with their existing utility could provide the best solutions for their needs, while for others, the best option might be working directly with a new technology market entrant. Click to tweet: According to a new report from @NavigantRSRCH, new solutions-based business models and technology providers are expected to transform the residential utility market.
“The confluence of new distributed energy resources (DER) and smart home technology has created smarter, greener, and more resilient energy options for residential utility customers,” says William Tokash, senior research analyst with Navigant Research. “These new solutions will revolutionize the way people interact with their homes while also extending the role that residential DER can play in the Energy Cloud.”
For utilities, solutions-based business models that rely on technology platforms offer new opportunities with the potential to scale faster and yield greater profit margins. For non-utility technology disruptors, the integration of smart home and home energy technology coupled with the rise of big data analytics offers opportunities to meet changing customer needs and the potential to partner with utilities for success.
The report, Maximizing the Residential Energy Customer Experience with Emerging Solutions, examines the evolution occurring in technology and customer-focused solutions for residential utility customers. The study analyzes DER, mobility, community energy, and smart home/home energy technology trends that are creating the need for new residential utility customer solutions. It also discusses how traditional utility models for residential customers are being impacted, as well as the new customer segments and business models arising from these trends. An Executive Summary of the report is available for free download on the Navigant Research website.
About Navigant Research
Navigant Research, the dedicated research arm of Navigant, provides market research and benchmarking services for rapidly changing and often highly regulated industries. In the energy sector, Navigant Research focuses on in-depth analysis and reporting about global clean technology markets. The team’s research methodology combines supply-side industry analysis, end-user primary research and demand assessment, and deep examination of technology trends to provide a comprehensive view of the Energy Technologies, Utility Transformations, Transportation Efficiencies, and Buildings Innovations sectors. Additional information about Navigant Research can be found at www.navigantresearch.com.
Navigant Consulting, Inc. is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at navigant.com.
* The information contained in this press release concerning the report, Maximizing the Residential Energy Customer Experience with Emerging Solutions, is a summary and reflects Navigant Research’s current expectations based on market data and trend analysis. Market predictions and expectations are inherently uncertain and actual results may differ materially from those contained in this press release or the report. Please refer to the full report for a complete understanding of the assumptions underlying the report’s conclusions and the methodologies used to create the report. Neither Navigant Research nor Navigant undertakes any obligation to update any of the information contained in this press release or the report.