DUBLIN--(BUSINESS WIRE)--The "Global Speech Analytics Market Analysis (2017-2023)" report has been added to ResearchAndMarkets.com's offering.
The Global Speech Analytics Market size is expected to reach $2.5 billion by 2023, rising at a market growth of 17% CAGR during the forecast period.
The BFSI segment is witnessing massive transformation with increasing investments into data analysis. Companies operating in the BFSI segment are focusing on customer experience management to accelerate customer acquisition, improve business loyalty, and enhance customer retention ratio.
The retail and eCommerce vertical is expected to grow at the highest CAGR during the forecast period, due to an increased focus on reducing customer churn rate.
- Based on Component, the market report segments the market into Solution and Services. Solution type includes Speech Engine, Indexing, Analysis, & Query Tools, and Reporting & Visualization Tools. The Services type includes Professional and Managed Services.
- Based on Application, the Speech Analytics market segments the market into Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Call Monitoring & Competitive Intelligence, and Others.
- Based on Organization Size, the Speech Analytics market segments the market into Small & Medium Enterprises and Large Enterprises.
- Based on Deployment Type, the market report segments the market into Cloud and On-Premise.
- Based on Vertical, the market report segments the market into BFSI, Government, Energy & Utilities, Healthcare, Media & Entertainment, Retail, Telecom & IT, Travel & Hospitality, and Others.
- Based on Regions, the Speech Analytics market segments the market into North America, Europe, Asia Pacific, and Latin America, Middle East & Africa.
The market research report covers the competition analysis of key stake holders of the Global Speech Analytics Market.
Key Topics Covered
1. Market Scope & Methodology
2. Market Overview
3. Global Speech Analytics Market
4. Global Speech Analytics Market by Application
5. Global Speech Analytics Market by Organization Size
6. Global Speech Analytics Market by Deployment Type
7. Global Speech Analytics Market by Vertical
8. Global Speech Analytics Market by Region
9. Competitive Study
10. Company Profiles
- Verint Systems
- NICE Ltd.
- Hewlett Packard Enterprise (HPE) Company
- VOCI Technologies
- Zoom International
- Calabrio, Inc.
For more information about this report visit https://www.researchandmarkets.com/research/tppzv6/global_speech?w=4