Dayton Power and Light Joins Nationwide Effort to Raise Awareness Around Utility Customer Scams

Learn the signs of a scam during National Consumer Protection Week

DAYTON, Ohio--()--The Dayton Power and Light Company (DP&L), a subsidiary of The AES Corporation (NYSE: AES), joins the Edison Electric Institute (EEI) along with electric, gas, and water companies from across the United States and Canada to help educate customers on how to protect themselves from utility scams during National Consumer Protection Week, which is March 5-9. The week-long advocacy and awareness campaign is focused on helping customers understand their consumer rights and avoid scams.

One of the most common types of utility scams involves customers receiving unsolicited telephone, electronic, or in-person communications by an individual claiming to represent the utility. The scammer states that they can receive a discount on their utility service or their service will be disconnected if payment is not made immediately.

DP&L reminds customers: do not provide personal information or comply with requests for payments.

Before you do anythinghang up and call DP&L at 800-433-8500 to ask questions about anyone contacting you about your bill or claiming to be from the utility.

DP&L offers these tips:

  • Never give anyone personal information such as your Social Security number, bank account number or credit card number.
  • If you have already provided information to someone making this offer, contact your bank and the three national credit bureaus, Equifax, Experian and TransUnion, immediately.
  • DP&L will only come to your door to collect payment if your account is past due and you have been sent notice that your account is scheduled for disconnection. DP&L employees carry photo identification which customers should request to see.
  • Check on elderly relatives and friends, often targets of such schemes, to make sure they have not fallen victim to this fraud.

Learn more at dpandl.com/scam.

About The Dayton Power and Light Company, and The AES Corporation

The Dayton Power and Light Company is the principal subsidiary of DPL Inc. (DPL), a regional energy provider and an AES company. DPL’s other significant subsidiaries include AES Ohio Generation, LLC (AES Ohio Gen), Miami Valley Insurance Company (MVIC), and Miami Valley Lighting, LLC (MVLt). The Dayton Power and Light Company, a regulated electric utility, provides service to over 520,000 customers in West Central Ohio; AES Ohio Gen engages in the operation of merchant peaking and generation facilities; MVIC, a captive insurance company, provides insurance services to DPL and its subsidiaries, and MVLt maintains outdoor lighting to governments and businesses. DPL, through its subsidiaries, owns and operates approximately 2,175 megawatts of generation capacity, of which 1,150 megawatts are coal-fired units and 1,000 megawatts are solar, natural gas, battery storage and diesel peaking units. For more information about the company, please visit www.dplinc.com. Connect with DP&L at www.twitter.com/dpltoday, www.linkedin.com/company/dayton-power-and-light, and at www.facebook.com/DPLToday.

The AES Corporation (NYSE: AES) is a Fortune 200 global power company. We provide affordable, sustainable energy to 15 countries through our diverse portfolio of distribution businesses as well as thermal and renewable generation facilities. Our workforce is committed to operational excellence and meeting the world’s changing power needs. Our 2017 revenues were $11 billion and we own and manage $33 billion in total assets. To learn more, please visit www.aes.com. Follow AES on Twitter @TheAESCorp.

Contacts

The Dayton Power and Light Company
Mary Ann Kabel, 937-224-5940

Contacts

The Dayton Power and Light Company
Mary Ann Kabel, 937-224-5940