SAN FRANCISCO & MONTCLAIR, N.J.--(BUSINESS WIRE)--Alpine SG, LLC (“Alpine SG”), a portfolio company of Alpine Investors V, VI, and VI-A, LP and its affiliates (together, “Alpine”), announced that it has partnered with Grade.us, one of the industry’s most powerful SaaS platforms for comprehensive review management and marketing.
Based in New Jersey, Grade.us provides review management software for marketers, agencies and enterprise. Grade.us is the first and only solution to turn local reviews into an addressable marketing channel. The Grade.us suite of services creates a single command center for customer reviews, helping businesses thrive by harnessing the ‘voice of the customer’ to increase reviews, recover unhappy customers, monitor performance and amplify happy customers through automated Web and social media content. Grade.us maintains a laser focus on the success of their customers and outstanding customer service, and is recognized as the easiest and most robust tool for helping a business or organization manage and optimize its reviews.
Grade.us has grown exponentially by providing unmatched, personalized customer care, and focusing on designing a best-in-class, quality product. “When we decided to find a partner to help us take Grade.us to the next level, Alpine was a natural fit,” said Jon Hall, Founder and CEO of Grade.us. “Our goal has always been to grow Grade.us by focusing on customers and employees first. Alpine's approach ensures that we'll stay accountable to that vision long-term, and this deal brings not only capital but new expertise and enthusiasm into our organization. I'm super excited to see where we take Grade.us together, this year and beyond.”
“Jon and the Grade.us team have built an impressive business in such a short time,” said Mark Strauch, partner at Alpine Investors and Chairman of Alpine SG. “The company has identified a vertical of significant growth and capitalized on this through a combination of tight product market fit and a relentless focus on customer service. We are excited to be partnering with Grade.us on the next phase of this remarkable company’s growth.”
About Alpine SG
Alpine SG is a group of leading software companies operated by world-class leadership teams. Alpine SG specializes in partnering with founders in best in class software companies in the middle market. Alpine SG is backed by Alpine Investors, a San Francisco based private equity firm. For more information, visit www.alpinesg.com.
Grade.us is a powerful and effective review management platform that enables businesses to create a review funnel process that is easy and efficient. The system automates various tasks, including inquiring, requesting, and guiding customers through complete reviews. Grade.us not only helps businesses in finding positive customer experiences, but also provides them with a platform to engage unhappy customers and address their concerns and issues long before they vent their frustrations and disappointment online.
About Alpine Investors
Alpine is a values-driven private equity firm with a mission to build enduring companies by working with, learning from and developing exceptional people. Alpine specializes in lower middle-market companies in the software, online and business services industries. For more information, visit www.alpine-investors.com.