TOKYO & KUALA LUMPUR, Malaysia--(BUSINESS WIRE)--NTT Communications (NTT Com), the ICT solutions and international communications business within the NTT Group (TOKYO:9432), announced today that Diversified Gateway Berhad (DGB) has become the first partner in Malaysia to provide NTT Com’s Global Management One (GMOne) managed services. This partnership is a part of NTT Com’s expansion strategy for its managed services in the region, following Singapore and Hong Kong. Both companies will leverage complementary strengths to provide managed services based on automation to medium and large size enterprise customers in Malaysia.
GMOne services are designed to meet the requirements of enterprise customers who need to manage an increasingly complex and hybrid ICT environment. Leveraging NTT Com’s global resources, GMOne is a one-stop global solution that helps companies manage their entire hybrid ICT ecosystem, from infrastructure through business applications to business services. Thanks to proactive 24x7x365 remote monitoring and management (RMM) of the entire infrastructure, GMOne helps customers maximize the benefits from their Hybrid ICT without compromising on security and reliability.
NTT Com, together with DGB, understands the specific needs of domestic customers as well as those with an international presence, and provides Malaysia-based enterprise-grade managed services to the Malaysian market.
“Malaysia is a rapidly developing market and one of the key Southeast Asian markets for us,” said Hirofumi Miyama, Senior Vice President of Managed Services at NTT Com. “Teaming up with a partner such as DGB, who understands local needs and can build solutions that include our managed services, is something that we were looking for,” continues Mr. Miyama.
Under this partnership, both companies will craft solutions consisting of NTT Com’s GMOne managed services and DGB’s enterprise network and infrastructure services. As a part of the GMOne Partner Program, DGB will also receive specialized certification training on GMOne managed services which is an essential element of the GMOne Academy. GMOne Academy is a dedicated educational program for Partners under which sales and pre-sales teams can receive essential knowledge about GMOne services, sales processes and market insights.
DGB will provide consulting services around network design, deployment and optimization. NTT Com will provide fully managed end-to-end, operations services and also ensure effective management of multi-vendor environments, leading to optimizing operational expenditure and maximizing efficiencies of scale. The full suite of managed services will be delivered through the Global Delivery Centers located in 7 countries across the world and DGB’s field operations in Malaysia.
Diversified Gateway Solutions Berhad’s Executive Director Dato' Dr Tan Seng Chuan said “We are very proud to partner with NTT Com and be the first in Malaysia to offer their GMOne managed services to midsize and large enterprise customers. We see the market potential and our customers are looking for such comprehensive managed services.”
Emerio Malaysia (an NTT Communications company) will assist DGB in joining the Partner Program and with Go-to-Market and Pre-sales activities, as well as facilitate transitioning DGB’s customers to GMOne.
About Diversified Gateway Berhad
Diversified Gateway Berhad, a part of Diversified Gateway Solutions Berhad (DGSB), is a leading networking systems integrator in Malaysia. DGSB group of companies, with its Head office in Malaysia, has more than 200 SAP Consultants employed in Thailand as well as more than 50 network engineers employed in Malaysia. On the strength of a diversified and renowned customer base built over the years, the Group has deployed state-of-the-art SAP solutions in various industries across Asia and provides a full range of tele/data communications solutions in Local Area Network, Wide Area Network, Transmission, Switching and Operation Support Systems throughout Malaysia.
Emerio, an NTT Communications company, is a global IT services and solutions provider focused on helping clients improve business competitiveness, efficiency and ROI. Emerio serves a vast client base ranging from SMBs to Fortune 500 public and private sector customers. With over 1,850 professionals, Emerio operates in 11 countries across South East Asia with state-of-the-art delivery centers in Singapore (HQ), Malaysia, India, Indonesia, Philippines and Thailand. Emerio has a strong presence in the South East Asia region with extensive industry knowledge, proven methodologies, skilled resources and a successful track record.
About NTT Communications
NTT Communications provides consultancy, architecture, security and cloud services to optimize information and communications technology (ICT) environments of many global enterprises. These services are backed by the company’s worldwide infrastructure, including the leading global Tier-1 IP network, the Arcstar Universal One™ VPN network reaching over 190 countries/regions, and over 140 secure data centers worldwide. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.