CHICAGO--(BUSINESS WIRE)--Following quickly on 2017’s CVS-Aetna merger announcement, the news that Amazon, Berkshire Hathaway and JP Morgan Chase joined forces to create a new healthcare company has caused consternation among traditional players in the healthcare marketplace. A timely article by Amy Compton-Phillips, executive vice president and chief clinical officer for Providence St. Joseph Health, and David W. Johnson, author of Market vs. Medicine: America’s Epic Fight for Better, Affordable Healthcare, helps explain the seismic changes confronting the industry.
Compton-Phillips and Johnson describe how “platform” businesses like Amazon have disrupted industry after industry and why healthcare is next. They describe what health systems and other provider and service organizations must do to position themselves for success in an increasingly competitive market in which quality and customer experience determine winners and losers.
A guest commentary is published this week in Modern Healthcare as “Systems must ‘let go’ of owning, operating everything and focus on high value, patient experience.” A longer form is distributed through 4sight Health channels as “Platforming Healthcare: Owning Hospitals Is So 2015.”
To access the long-form version: http://www.4sighthealth.com/wp-content/uploads/2018/02/Platforming-Healthcare-Owning-Hospitals-Is-So-2015_2.21.pdf
To access the Modern Healthcare commentary: http://www.modernhealthcare.com/article/20180217/NEWS/180219944
About the authors:
Dr. Amy Compton-Phillips is executive vice president and chief clinical officer for Providence St. Joseph Health. She oversees Clinical Care for the system, focused on creating high-value health outcomes for every individual seen. Key interest areas include developing cutting-edge care through research, advanced access to care through innovation, highly reliable care processes through physician partnerships and systems design, and building the healthcare workforce of the future. Prior to joining Providence in August 2015, Dr. Compton-Phillips served as the chief quality of care at the Permanente Federation where she was a key organizational leader in developing capacity in patient-driven design, enhancing clinical outcomes and the care experience, and addressing the affordability of care. Dr. Compton-Phillips is a board-certified internist, author, and Theme Leader for NEJM Catalyst.
David W. Johnson is the CEO of 4sight Health, a boutique specializing in thought capital, strategy and capital formation. He is the author of Market vs. Medicine: America’s Epic Fight for Better, Affordable Healthcare, and the widely-read “Market Corner” commentaries. An advisor for several early-stage healthcare companies, Johnson enjoyed a successful investment-banking career in which he managed over $30 billion in healthcare revenue bonds and led significant strategic advisory engagements.