BOSTON--(BUSINESS WIRE)--Gryphon Networks has been ranked in the top 10 of G2 Crowd’s list of leading Boston B2B tech companies of 2018. The firm’s award-winning Sales Intelligence System provides firms with an easy-to-use telephony platform that captures and analyzes phone-based sales activity for sales reps from any phone or device. Managers rely on the Gryphon sales performance dashboard to understand their reps’ daily behaviors that get results. The system is used to improve effectiveness, reduce onboarding time and increase client retention with accurate, real-time insights available for any agent, anywhere.
With over 40,000 seats deployed within its Fortune 500 client base, Gryphon achieved a satisfaction score of 95%; the clear leader in the categories of sales performance management, outbound call tracking and sales intelligence according to enterprise users of the company’s software.
The G2Crowd ranking is comprised of 25 top B2B tech companies in the Boston area that have emerged as 2018 leaders in G2 Crowd’s verified product satisfaction reports, out of over 140 tech companies considered.
Based on verified product reviews and user satisfaction, Gryphon is recognized for improving business processes by automatically capturing and analyzing all sales activity from any phone and turning it into actionable insights. In addition, Gryphon’s targeted speech analytics identifies the techniques and phrases used by top performers allowing sales leaders to raise the performance of every rep on their team.
“Boston is considered one of the most innovative cities on the planet. We feel privileged to be ranked among the best in a crowded field of leading technology firms,” says Jeff Fotta CEO at Gryphon Networks. “The fact that the scoring is determined from verified user reviews as opposed to the opinions of faceless ‘experts’ further validates the G2Crowd methodology as well as the credibility of these rankings.”
G2 Crowd notes Gryphon’s universal access, dynamic dashboards, and best-time-of-day tracking features as being praised in reviews for their business value to users.
To learn more about Gryphon’s Sales Intelligence System, visit www.gryphonsalesintelligence.com or call (617) 279-2600
About Gryphon
Gryphon Networks provides organizations with tools that automatically capture and control phone activity to improve sales management and productivity. The platform allows for data-driven decisions to be made using accurate, real-time information collected from calling agents. Managers can instantaneously measure the performance of distributed agents, allowing for highly accurate sales forecasting.
Gryphon Networks was founded in 1998 in response to the growth of do-not-call compliance legislation and the need for greater sales management visibility. Gryphon Sales Intelligence is used by more than a dozen Fortune 100 clients, including some of the largest banks, brokerage, insurance and consumer services firms in North America.
About G2 Crowd
G2 Crowd provides real-time, unbiased customer reviews to provide companies with the insights they need to objectively assess what products and services are best for their business. The review platform features over 300,000 authentic user reviews that are read by more than one million consumers each month. The G2 Crowd business model changes the way decisions are made by highlighting the voice of the customer and bringing total transparency to B2B buying.