SAN FRANCISCO--(BUSINESS WIRE)--With the deadline to file approaching, Wells Fargo & Company (NYSE: WFC) today is issuing a reminder that in order to participate in the class-action settlement agreement concerning improper retail sales practices (Jabbari v. Wells Fargo & Co., et al.) eligible current and former customers must submit claims online or by mail by Feb. 3, 2018. Claim forms are available online at www.WFSettlement.com, or by calling 866-431-8549.
The broad and far-reaching $142 million settlement agreement sets aside funds for customer remediation. The settlement class will consist of all persons who claim that Wells Fargo opened, without their consent, a consumer or small business checking or savings account or an unsecured credit card or line of credit or enrolled them, under certain circumstances, in Identity Theft Protection services, in each case between May 1, 2002, and April 20, 2017.
The settlement agreement is among the significant steps Wells Fargo is taking to make things right for customers who may have been affected by unacceptable retail sales practices. The company also is conducting broad outreach and working directly with customers to resolve issues through a complaints process and free mediation services. In addition, last year Wells Fargo completed an expanded third-party review of retail banking accounts dating to January 2009 to determine potentially unauthorized accounts and is providing refunds and credits to those that incurred fees and charges.
For customers who believe they had an unauthorized account or service opened in their name, regardless of when the issue occurred, Wells Fargo has a dedicated hotline: 877-924-8697. Wells Fargo also has established an online resource center at wellsfargo.com/commitment providing the latest information on this issue.
The settlement agreement is subject to final court approval, which will be required before payments are made to class members. The U.S. District Court for the Northern District of California is scheduled to hold a hearing on March 22, 2018, to consider whether to grant final approval of the settlement.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investments, mortgage, and consumer and commercial finance through more than 8,300 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 263,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.