ROCKVILLE, Md.--(BUSINESS WIRE)--Today, MyPatientRights.org launched in Maryland, an online resource for health care consumers who are denied coverage, experience delays or are dissatisfied with the decisions made by their health plan.
“MyPatientRights.org is a beacon of light in a stormy health care sea,” said Liz Helms, president and CEO of the California Chronic Care Coalition, who launched MyPatientRights.org successfully in 2015. “As health plans are moving to reduce access to new lifesaving medicines, create one-size-fits-all treatment pathways and restrict access to specialists, we must provide consumers with the help and confidence they need to demand the care they deserve.”
This website will help educate consumers about their health care rights and direct them where to file complaints with their health plan and/or the Maryland Insurance Administration.
The types of complaints regulators collect include:
- Denials to specialists
- Denials to important procedures
- Barriers to prescription medicines
- Delays receiving tests for chronic diseases
- Medical bills from out-of-network providers
- Balanced billing issues
The website includes a list of patient rights and step-by-step instructions to file complaints. It also includes testimonials from real patients who have experienced lengthy delays or denials. In addition, the website will collect patient stories to provide a true picture of the quality of care provided throughout the state.
Founding organizations include:
- American Cancer Society-Cancer Action Network
- National Psoriasis Foundation
- American Urological Association
- Community Health Charities
- American Diabetes Association, Mid-Atlantic
- NF Tumor Foundation
- ALS DC/MD/VA, and now
- Arthritis Foundation, Maryland
The California Chronic Care Coalition (CCCC) launched this website in California and is taking it nationwide to help people who have been denied treatment or medicines, experienced delays or are dissatisfied with the decisions made by their health plan.