PADUCAH, Ky.--(BUSINESS WIRE)--Computer Services, Inc. (CSI) (OTCQX:CSVI), a provider of end-to-end technology solutions that empower financial institutions to remain competitive, compliant and profitable, pushed its 200th mobile banking customer live in the app store.
As financial institutions strive to create a modern customer experience, CSI’s mobile banking app, an integrated component of the company’s comprehensive digital banking platform, offers easy-to-use functionality and self-service tools that users expect in a mobile application. For instance, in addition to standard options like monitoring account balances and transferring money, the app includes such enhanced features as the ability to activate and deactivate debit cards, attach receipt images and notes to transactions, and add nicknames to cards stored in the app.
“For our customers, the benefit of the app is its convenience: they can check their balances, cancel a debit card, make transfers and pay bills,” said Angie Eline, vice president at Cornerstone Bank in West Virginia. “They also expect it to be user friendly, and our app is very easy to navigate; they can do almost anything through the app that they can do at the branch or through online banking.”
CSI’s full suite of digital banking services is integrated into its core processing platforms, allowing banks to streamline vendor management and better leverage customer data. The integration of mobile, digital and core applications eliminates technology barriers, and it improves channel delivery and experience for consumers and banks alike. For example, beyond the end-user benefits, CSI’s digital banking technology provides an enriched user interface and full platform integration, allowing CSI customers to manage all of their digital banking solutions from a secure single sign-on.
“CSI has excellent security features, and they are always updating their products to meet industry demands,” said Eline. “When working with CSI, we know we are getting the latest solutions that are efficient, secure and backed by friendly, accommodating representatives.”
CSI’s mobile banking technology is part of the company’s strategy to deliver fully integrated solutions, including business intelligence and customer relationship management, so banks can create a true omnichannel experience.
“Banks understand that feature-rich mobile banking tools are the first step in meeting customers’ expectations for digital tools that simplify banking and mirror the experiences they have with retail providers,” said Steve Powless, CSI’s chairman and CEO. “And the fact that we now have 200 customers leveraging integrated mobile and digital banking technology proves not only their commitment to delivering a true omnichannel experience but also their trust in CSI’s ability to help them achieve their goals.”
About Computer Services, Inc.
Computer Services, Inc. (CSI) delivers core processing, managed services, mobile and Internet solutions, payments processing, print and electronic distribution, and regulatory compliance solutions to financial institutions and corporate customers across the nation. Exceptional service, dynamic solutions and superior results are the foundation of CSI’s reputation and have resulted in the company’s inclusion in such top industry-wide rankings as the FinTech 100, Talkin’ Cloud 100 and MSPmentor Top 501 Global Managed Service Providers List. CSI’s stock is traded on OTCQX under the symbol CSVI. For more information about CSI, visit www.csiweb.com.