Utah’s Hunting and Fishing services received the Government Experience Award and the Government Experience Innovation Award. The services were made possible through a partnership between Utah.Gov and the Utah Division of Wildlife Resources.
The Government Experience Awards recognize the achievements and best practices that government agencies have implemented on the Web and beyond. Dustin Haisler, chief innovation officer for the Center for Digital Government, says Utah leads the country in providing hunters and anglers with the ability to obtain licenses and permits on mobile devices. The interactive voice services offered on Amazon Echo, including a recently added Amazon Echo Alexa skill that provides anglers with Utah fishing reports, were highlighted as an innovation in how state agencies interact with those they serve.
“Citizen expectations for government are increasingly being reshaped by their experiences with consumer technologies,” Haisler says. “The website is no longer the only experience they use—it’s now one of many channels in their overall experience.”
In addition to the Government Experience Award, Utah’s hunting and fishing online services received the Government Experience Innovation Award. This award recognizes the achievements of states that have radically improved the online experience citizens have with them and that have pushed the boundaries of how citizen services are delivered.
“We’re honored that our agency and Utah.Gov received these awards,” says Utah Division of Wildlife Resources Director Mike Fowlks. “As the awards indicate, the online services available to Utah hunters and anglers are among the best in the country. We work hard to make sure hunters and anglers get what they need quickly so they can get outdoors and enjoy Utah’s incredible wildlife.”
To learn more, visit Utah.Gov.
Utah.gov is the entry point to over 1,000 online services and benefits over 3 million residents in the state of Utah. Utah.gov provides citizens and businesses with more convenient options for interacting with government. Through Utah.gov, citizens can find public meetings, renew their vehicle registration, buy a hunting and fishing license, register a business, find a transparent state budget, and much more. In 2016 alone, Utah.gov received 20 awards making it the nation’s most honored state website. Utah.gov is managed and operated through a public-private partnership between the state and Utah Interactive, the Salt Lake City-based official digital government partner for the state of Utah. Utah Interactive is part of digital government firm NIC’s family of companies.
Founded in 1992, NIC Inc. (NASDAQ: EGOV) is celebrating 25 years as the nation’s premier provider of innovative digital government solutions and secure payment processing, which help make government interactions more accessible for everyone through technology. The family of NIC companies has developed a library of more than 12,000 digital government services for more than 4,500 federal, state, and local government agencies. Among these solutions is the ground-breaking digital government personal assistant, Gov2Go, delivering citizens personalized reminders and a single access point for government interactions. More information is available at www.egov.com.