PASADENA, Calif.--(BUSINESS WIRE)--QLess, an innovator in data-driven customer experience and productivity solutions, announced today that it has secured $5.5 million in a round of private equity funding from new investors including Palisades Growth Capital and Act One Ventures. In addition, several prior investors also joined the round. The company also announced the addition of Jeff Anderson, Managing Director of Palisades Growth Capital, to its board of directors joining Mike Bell, President/COO of Bridg. Anderson, a venture capital leader with over 20 years’ experience in the field, will leverage his expertise in growth-stage technology-enabled companies to assist QLess in the ongoing strategic expansion of its customer interaction management (CIM) platform.
“The QLess platform addresses major inefficiencies found in a vast number of consumer-facing business and public-sector operations,” says Anderson. “By leveraging mobile and digital technologies, as well as data analytics, QLess improves customer satisfaction, boosts employee productivity, and helps organizations plan for the future. It’s an exciting technology, and I look forward to working with the rest of the QLess team to continue to bring this solution to more and more locations around the world.”
“This latest round of funding is an affirmation of the importance of our mission here at QLess,” says Alex Bäcker, Founder and CEO of QLess. “With our platform, we’ve already helped organizations save more than 100 million customers over 5700 years’ of wasted time. With this infusion of capital, QLess is empowered to continue helping businesses, governments, health providers, and educational institutions deliver the highest quality of service while eliminating waste.”
QLess is the world's premier queue management and customer experience platform, headquartered in Pasadena, CA. The company's mobile queuing solutions are used around the world in more than 1000 locations to save customers time and improve business productivity. QLess was founded in 2007 and is privately held.