LAS VEGAS--(BUSINESS WIRE)--Bank of America Merchant Services, a global leader in payments, eCommerce and security solutions, has tapped Stuzo, a leading digital product innovation firm, to bring retailers inside the “store of the future” using thought-provoking customer behavior insights and innovative virtual reality technology.
Michael Roberts, Bank of America Merchant Services’ chief marketing and digital strategy officer, guided Money20/20 attendees through a VR demonstration entitled “Urban Convenience 2025.” In it, Roberts showcased what convenience stores may offer to consumers in the future, including automated services, biometric identification for the pick-up of pre-ordered goods and interaction enabled by artificial intelligence.
“The future of the convenience industry is both bright and challenging,” Roberts said. “The coming years will bring tremendous opportunity for disruption as we expect to see an even greater push by consumers for retailers to offer a simpler and more streamlined shopping experience. We expect those businesses that strive to develop and implement innovative shopping experiences will come out on top.”
Bank of America Merchant Services is leveraging Stuzo’s innovative technology and consumer insights to help merchants:
- Envision what their physical presence may look like in the future
- Visualize seamless, secure payments capabilities
- Meet consumers evolving needs for easier and faster shopping experiences
Money20/20 attendees can stop by Bank of America Merchant Services’ booth (#1501) to take their own virtual tour of “Urban Convenience 2025.” Watch a related video here.
“Stuzo’s focus is on driving merchant’s in-store and connected commerce experiences, inclusive of robust, state-of-the-art virtual reality concepts tailored to retail stores,” Stuzo CEO Gunter Pfau said. “We believe our expertise, matched with the scale, strength and partnership of Bank of America Merchant Services, can help merchants realize and prepare for the retail environment of tomorrow, today.”
About Bank of America Merchant Services
Bank of America Merchant Services connects businesses and their customers by doing payments better. The company delivers payments, commerce and security solutions, as well as consultation services, to businesses throughout the United States, Canada and Europe. It processed more than 15.2 billion transactions at approximately 660,000 merchant locations in 2016.¹ The company is a joint venture that combines the technology and innovative products of First Data with the relationship strength and prominent global brand of Bank of America. To learn more, please visit https://merch.bankofamerica.com/
¹Based on bankcard, other credit, and PIN debit sales volume and transactions. Per the Nilson Report, March 2017, Issue 1105.
Stuzo is a leading digital product innovation company, offering connected commerce technology solutions and product strategy, design, and engineering services to the retail industry. Headquartered in Philadelphia with offices in New York City and Europe, Stuzo helps organizations humanize technology by designing, defining, and delivering digital products that drive business outcomes. To learn more, please visit http://www.stuzo.com/