DUBLIN--(BUSINESS WIRE)--FINEOS Corporation, a market leading provider of core administration systems for Life, Accident and Health insurance, will host a webinar ‘In a digital world, why do life insurers continue to drive customer claims?’ this Wednesday, 11 October at 12:30 PM Australian Eastern Daylight Time. The webinar will be presented by Adam Edwards, FINEOS Product Consultant, and hosted by FST Media.
During the 45-minute presentation, Adam will discuss how life insurers can optimise their claims process to deliver a true customer centric experience, including:
- Providing customers with opportunities to manage their own claims
- Delivering an experience that customers want and expect
- Transforming current processes including the use of new technology innovations such as artificial intelligence (AI), machine learning, neuro-linguistic programming (NLP), and chatbots.
Adam has over 20 years’ experience working for direct and group insurers, underwriting agencies and broking companies, leading, business change, design and implementation, and managing claims teams for Australia’s largest life insurer.
For those interested in finding out more about FINEOS Claims or to register for the webinar, please go to www.FINEOS.com/claim-the-future.
FINEOS is a global market leader in core systems with customers in nine countries and has been chosen by 8 of the top 20 Group Life, Accident and Health insurers in the US and 4 of the top 5 Life, Accident and Health insurers in Australia. FINEOS has many years’ experience working with insurers in North America, Europe, and Asia Pacific.
About FINEOS Corporation
The FINEOS flagship product, FINEOS AdminSuite, is a cloud based core product suite for Life, Accident and Health carriers. FINEOS AdminSuite delivers full service Policy, Billing, and Claims, providing best-in-class functionality for Group, Voluntary, and Individual administration on a single platform, while also supporting self-admin, full-admin, and TPA assist models. FINEOS delivers innovative core systems to a global market and has customers, employees, and established bases in North America, Europe, and the Asia Pacific markets. For more information, visit www.FINEOS.com.