FARMINGTON, Conn.--(BUSINESS WIRE)--Arch Re Facultative has received top customer ratings in the latest Flaspöhler | NMG Consulting Study of Property & Casualty Reinsurance providers.
In the 2016 Flaspöhler | NMG Consulting Study of Non-Life Reinsurance (facultative segment), Arch Re Facultative received the highest Business Capability Index (BCI) score worldwide. The BCI measures reinsurer effectiveness and overall value proposition by taking into account functional expertise, business management and line of business capabilities.
In addition to being top-rated on BCI for facultative placements, Arch Re Facultative was also ranked #1 by facultative buyers on Client Advocate Score™, a measure of client loyalty and advocacy.
The global study results were based on 543 facultative buyers and technical analysts at 251 companies in more than 100 countries.
Along with the global findings, the Flaspöhler | NMG Consulting Study results were analyzed separately for the United States and Canada. A total of 320 facultative buyers and technical analysts in 88 companies across the US and Canada took part in the study.
Across the USA/Canada region, Arch Re Facultative was ranked #1 among facultative buyers for Ease of Doing Business, Partnership Approach, Thought Leadership, Relationship Management, Approach to Contracts and Client Management.
“Since our founding, Arch Re Facultative has focused on providing meaningful capacity, thoughtful responses and outstanding customer service,” said Kenneth Vivian, President and Chief Executive Officer of Arch Re Facultative. “We are pleased and humbled to have this confirmation that our clients value our partnership approach and the expertise we bring to the table as we strive to be the best in class at meeting our customers’ needs.”
“This is the first year the Flaspöhler | NMG Consulting Study has evaluated facultative reinsurance performance on a globally consistent basis,” said Mark Prichard, CEO of NMG Consulting. Rick Flaspohler, Partner at NMG Consulting, commented further: “These high ratings achieved by Arch Re Facultative are evidence that it is lifting the bar for facultative reinsurance propositions in general.”
Read more about the Flaspöhler | NMG Consulting Study findings at https://lnkd.in/dWvY8yw.
About Arch Re Facultative
Arch Re Facultative, through its underwriting affiliates, writes facultative reinsurance on a global basis with a focus on providing creative solutions and superior client service.
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for forward−looking statements. This release or any other written or oral statements made by or on behalf of Arch Capital Group Ltd. and its subsidiaries may include forward−looking statements, which reflect our current views with respect to future events and financial performance. All statements other than statements of historical fact included in or incorporated by reference in this release are forward−looking statements.
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The foregoing review of important factors should not be construed as exhaustive and should be read in conjunction with other cautionary statements that are included herein or elsewhere. All subsequent written and oral forward−looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by these cautionary statements. We undertake no obligation to publicly update or revise any forward−looking statement, whether as a result of new information, future events or otherwise.