COLUMBUS, Ohio--(BUSINESS WIRE)--Astute Solutions has earned the prestigious Silver status in the 9th Annual Golden Bridge Awards® for their Astute BotTM product. The coveted annual Golden Bridge Awards program encompasses the world’s best in organizational performance, innovations, products and services, executives and management teams, and many other categories from every major industry in the world. Organizations from all over the world are eligible to submit nominations including public and private, for-profit and non-profit, largest to smallest and new start-ups.
Astute's newest product offering, Astute Bot, is a conversational interface driven by narrow artificial intelligence and natural language processing. The software allows consumers to have conversational interactions to accomplish a variety of objectives, such as getting help with a product or service, looking up the status of an order, checking in for a flight, or purchasing a product. Astute Bot enables quick, convenient customer interactions on channels like web chat, messaging apps, and voice-based virtual assistants. Earlier this year, the new software product also won the top honors in its category from the American Business Awards and the International Business Awards.
"We are honored that Astute Bot has been recognized by Golden Bridge Awards," said Alex George, Chief Technology Officer at Astute Solutions. "This industry and peer recognition serves as a testament to Astute's commitment to improving companies' relationships with their customers using intelligent technology."
Other 2017 Golden Bridge Award winners across various categories included HP Inc., 1-800-Flowers, Epson, John Hancock, Cisco Systems, and Bloomberg BNA. The winners will be honored at the 2017 Red Carpet Golden Bridge Awards Ceremony in San Francisco on Monday, September 18, 2017.
About Astute Solutions
Astute Solutions builds intelligent software solutions for the world's best brands, enhancing engagement with their customer communities by contextually blending human and artificial intelligence. Astute's technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty. See how at AstuteSolutions.com.
About the Golden Bridge Awards
Golden Bridge Awards are an annual industry and peers recognition program honoring best companies in every major industry from large to small and new start-ups in North America, Europe, Middle-East, Africa, Asia-Pacific, and Latin-America, Best New Products and Services, Best Innovations, Management and Teams, Women in Business and the Professions, Case Studies, Customer Satisfaction, and PR and Marketing Campaigns from all over the world. Learn more about Golden Bridge Awards at www.goldenbridgeawards.com.