NEW YORK--(BUSINESS WIRE)--Diligent Corporation, the leading provider of secure board collaboration solutions to over 4,700 organizations and 140,000 users worldwide, has been named the gold winner in the Most Customer Friendly Company of the Year category in Best in Biz Awards 2017 International, the only independent global business awards program judged each year by prominent editors and reporters from top-tier publications around the world.
Diligent’s award-winning customer experience ensures that quality service is readily available at all times. The company staffs Customer Support employees in North America, Europe and New Zealand to provide 24/7/365 phone and email support. In addition, its Customer Success teams provide one-on-one training for users, new and tenured, on any topic, via phone, in-person or even weekend house calls. Diligent has also recently been recognized by Frost & Sullivan for Excellence in Omni-Channel Customer Experience in the 2017 Customer Service Excellence Recognition Program.
“We are honored to win this year’s gold award for Most Customer Friendly Company of the Year. Here at Diligent, we strive to provide the highest caliber of customer experience and service to match our executive audience and world-class secure board collaboration solutions,” said Brian Stafford, CEO at Diligent Corporation. “We are proud to say that of our over 800 new clients in 2016, 99% have rated us at least a 4 out of 5 for delivering on a successful implementation.”
Almost 300 public and private companies hailing from all sectors of the global economy and from more than 30 countries competed in the Best in Biz Awards’ fifth annual International program. Best in Biz Awards 2017 International honors were once again presented in a range of categories, including Fastest-Growing Company of the Year, Most Innovative Company of the Year, Support Department of the Year, Executive of the Year, Most Innovative Product, Enterprise Product and Consumer Product of the Year.
Winners in the fifth annual program were determined based on scoring from an independent panel of judges hailing from a wide spectrum of top-tier publications and media outlets and from 15 countries and all seven continents. Best in Biz Awards’ uniqueness stems, in part, from the composition of its judging panels. Each year, only editors, writers and contributors to business, consumer, financial, trade and technology publications, as well as broadcast outlets and analyst firms, are invited to serve as judges. Structured this way, the Best in Biz Awards can best leverage the expertise, experience and objectivity of its influential judges to determine the award winners.
“I love seeing how, every year, the set of participants is different but the best entries always pivot around the same mantra: solving problems,” said Jaime Rodríguez-Guerra, Computer Hoy (Spain). “While I admit that my expectations, after having judged prior Best in Biz Awards, were already high, after a thorough revision of this year’s entries, I remain in awe. There is still a lot to offer, and the candidates in Best in Biz Awards show it year after year. I am already looking forward to the next edition!”
This year’s judging panel included writers and contributors to such publications as ARD (Germany), Business Breakfast (United Arab Emirates), Computer Hoy (Spain), Data Breach Today (United Kingdom), HT Mobile (Israel), IAA Magazine (United Arab Emirates), InBusiness (Cyprus and Greece), Irish Independent (Ireland), Radio Ngati Porou (New Zealand), TechHim (India), TechnoFILE.com (Canada), Tune Media (Singapore), Ventures Africa (Nigeria), and Wirausaha & Keuangan (Indonesia).
For a full list of gold, silver and bronze winners in the Best in Biz Awards 2017 International, visit: http://intl.bestinbizawards.com/intl-2017-winners.
About Diligent Corporation
Diligent is the leading provider of secure corporate governance and collaboration solutions for boards and senior executives. Over 4,700 clients in more than 75 countries and on all seven continents rely on Diligent to provide secure, intuitive access to their most time-sensitive and confidential information, ultimately helping them make better decisions. The Diligent Boards (formerly Diligent Boardbooks) solution speeds and simplifies how board materials are produced, delivered and collaborated on via any device, removing the security concerns of doing this by courier, email and file sharing. Visit www.diligent.com or follow us on Twitter @diligentHQ to learn more.
About Best in Biz Awards
Since 2011, Best in Biz Awards, Inc. has made its mark as the only independent business awards program judged each year by a who’s who of prominent reporters and editors from top-tier publications from North America and around the world. Best in Biz Awards honors are conferred in two separate programs: North America and International, and in 65 categories, including company, team, executive, product, and PR and media. For more information about the International program, see: http://intl.bestinbizawards.com.