SAN ANTONIO--(BUSINESS WIRE)--Harland Clarke, a leading provider of intelligent solutions and operational excellence enabling clients to acquire, grow and retain customers, today announced Rick Claypoole, Vice President of Product Management, will present at the 23rd Annual Senior Management Summit hosted by the Texas Bankers Association on July 13 in Lost Pines, Texas. In his presentation, “Delivering Perfect Retail Banking in an Imperfect World,” Claypoole will identify important macrotrends in banking and help executive and senior management attendees understand the opportunities these trends present.
“There are several changes happening in our industry right now that carry major implications,” said Claypoole. “The most successful banks will take advantage of the resulting unique opportunities to grow their revenue and jump ahead of their peers.”
With more than 20 years of banking experience, Claypoole’s areas of expertise include credit policy, commercial finance, and product, segment and marketing management. He is known for his thought leadership and penchant for product development, having received BAI’s Maverick Banker of the Year Award for his innovative efforts in this area.
This presentation will answer the following questions:
- What are the implications of the current rate environment?
- How can banks best get a handle on government, regulatory and compliance rules?
- Who is the “most wanted” type of client for banks?
- Is mobile baking finally on the verge of demonstrating success?
- How can banks truly know how their customers feel about them?
- Why is it imperative to connect each channel to your customer servicing model?
For more information or to register for the Texas Bankers Association’s 23rd Annual Senior Management Summit, please visit the event website.
About Harland Clarke
Harland Clarke is a leading provider of quality payment solutions, multi-channel marketing campaigns, and secure data-driven lead generation and critical communications. In addition, Harland Clarke provides promotional products, call centers, and governance, risk and compliance (GRC) solutions. The company delivers operational excellence and intelligent solutions to more than 50 million consumers and 5 million small and medium sized businesses per year through its relationships with 8,500+ of the nation’s leading financial institutions, large retailers, affiliate marketing companies and accounting software providers. Harland Clarke is a wholly owned subsidiary of Harland Clarke Holdings. For more information, visit www.harlandclarke.com or follow Harland Clarke on LinkedIn and on Twitter @HarlandClarke.