Since joining The Standard in 2012, Harrison-Hiatt has led teams in the Contact Center and Absence Management. In her most recent role leading Life & Disability Services, she managed the opening of The Standard’s operations center in Altavista, Virginia. Prior to joining The Standard, Harrison-Hiatt worked at Citigroup where she managed an operations unit, quality management and compliance functions, and a project management organization.
In her new role, Harrison-Hiatt will have responsibility for Project and Process Management, Learning and Development, System Administration, Business Finance and Producer Services for the Employee Benefits Shared Services team.
“I am thrilled to have Melissa leading Shared Services and its talented professionals as we continue to deliver solutions that matter to our customers and our employees,” said Todd Johnston, vice president of Customer Service and Shared Services at The Standard.
Harrison-Hiatt has a bachelor’s degree in marketing and finance from Portland State University and an International Master of Business Administration from the University of Denver. She also holds the Certified Employee Benefits Specialist (CEBS) designation.
About The Standard
The Standard is a leading provider of financial products and services, including group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and vision insurance, absence management services, retirement plans products and services, and individual annuities. For more information about The Standard, visit www.standard.com.
The Standard is the marketing name for StanCorp Financial Group, Inc., and its subsidiaries: Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, Inc., StanCorp Investment Advisers, Inc., StanCorp Real Estate, LLC, and StanCorp Equities, Inc.