DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "Global Chatbot Market Insights, Opportunity, Analysis, Market Shares And Forecast 2017 - 2023" report to their offering.
The global chatbot market is expected to grow with the CAGR of approximately 35.8% during the forecast period.
The global chatbot market is primarily driven by major factors such as increasing social media marketing activities, increasing demand of cloud-based technology, advancements in artificial intelligence technology and application across various end-user industries such as BFSI, retail and healthcare. Chatbots can effectively create a new way of communicating with customers via notifying them, automated ordering, and customer support desk functionality and so on.
The Chatbots are creating their presence on Google, Facebook and Skype, working as robotic customer service representatives. The rich API enables to efficiently process messages and to respond with images via Chatbots, connections, call-to-action buttons as well as direct payments. Bots make it more proactive, more personal and the methods more rationalized, the method the insurers to communicate with their customers. Chatbots can take over conventional methods of customer service functions and could raise significant savings of approximately $28 billion worth, overall. It works efficiently as an automated insurance agent and allows insurance companies to deploy claims, distribution and customer service directly into the platform.
- Amazon Web Services, Inc. (U.S.)
- Astute Solutions Pvt Ltd (India)
- CX Company (The Netherlands)
- Facebook, Inc. (U.S.)
- Google, Inc. (U.S.)
- Haptic Infotech Pvt. Ltd (India)
- IBM Corporation (U.S.)
- Imperson Ltd. (U.S.)
- Kasisto, Inc. (U.S.)
- Microsoft Corporation (U.S.)
- Oracle Corporation (U.S.)
- Pandarobots, Inc. (U.S.)
- Slack Technologies, Inc. (U.S.)
- Synthetix Ltd. (Uk)
Yahoo, Inc. (U.S.)
Key Topics Covered:
2. Market Overview
3. Market Determinants
4. Market Segmentation
5. Competitive Landscape
6. Geographical Analysis
7. Company Profiles
For more information about this report visit http://www.researchandmarkets.com/research/b76xgz/global_chatbot