PLANTATION, Fla.--(BUSINESS WIRE)--DHL, the world’s leading international express delivery company, was recently certified in the United States as a great workplace by the independent analysts at Great Place to Work®. DHL Express U.S. earned this credential based on extensive ratings its employees provided in anonymous surveys.
“A great company always starts with great people – never taking them for granted, recognizing and appreciating their successes, and giving them the tools they need to thrive along their career path is a core part of our business,” said Greg Hewitt, CEO, DHL Express U.S. “One of the many factors that makes DHL a great place to come to work every day is our employee support and recognition programs; they are so inclusive that no matter where you are in the corporate hierarchy, you are a beneficiary of them.”
According to the study, 89 percent of employees at DHL Express U.S. say their workplace atmosphere is great. A summary of the company’s ratings can be found at http://reviews.greatplacetowork.com/dhl-express-us.
“We applaud DHL Express U.S. for seeking certification and releasing its employees’ feedback,” said Kim Peters, Executive Vice President of Great Place to Work's Certification Program. “These ratings measure its capacity to earn its own employees’ trust and create a great workplace—critical metrics that anyone considering working for or doing business with DHL Express U.S. should take into account as an indicator of high performance.”
Respect, applause and philanthropy
Among the programs that employees feel have captured the greatness of their workplace are policies that maintain a culture of mutual respect, integrity and professional conduct.
These company-wide standards ensure bullying is prohibited and not tolerated at any level.
In addition, employees value an environment that empowers, develops and incentivizes all staff. Recognition programs throughout the year inspire high levels of employee engagement and positive outcomes.
Another reason that DHL is a great place to work is its commitment to corporate social responsibility (CSR). Employees are proud of the company’s scholarship programs that award four-year college scholarships to dependents of eligible employees—and most employees are eligible.
Employee engagement with visible results
DHL offers its Certified International Specialist designation, which is based on a learning and development program, to all employees, including couriers, with a more specialized program for managers. Helping employees develop their careers has contributed greatly to a sense of appreciation among DHL employees and an increase in employee engagement.
Also, allowing employees to give feedback through surveys and ongoing reviews makes employees feel involved in the overall success of the company. At DHL, all staff can weigh in on the annual employee survey. Their feedback is often the impetus for improvements.
Encouraging employee participation through CSR efforts are another way that DHL increases employee engagement. Global Volunteer Day gives each DHL facility an opportunity to shape its own social-responsibility outreach programs so that they resonate strongly with their communities.
Support on the personal front
DHL has created a workplace where employees feel comfortable and supported in their careers and personal lives. A work-life assistance program provides confidential support from an external service provider that helps employees and family members manage in difficult times.
In addition, the Family Medical Leave of Absence program extends even to new employees who have been with the company for just two months. New moms get six weeks of paid maternity leave, and both parents enjoy one week of paid leave for baby-bonding.
“It is rewarding to see our respondents give a thumbs-up to all of the benefits that DHL offers, including those that are tied directly to our mission and to our brand,” said Hewitt.
More than 600 DHL Express U.S. employees completed the survey, resulting in a 90 percent confidence level and a margin of error of ± 3.11.
DHL – The logistics company for the world
DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 350,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.
DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 57 billion euros in 2016.
About Great Place to Work®
Great Place to Work® is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, including Best Workplaces lists and workplace reviews, Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures. In the United States, Great Place to Work® produces the annual Fortune "100 Best Companies to Work For®" list and a series of Great Place to Work® Best Workplaces lists including lists for Millennials, Women, Diversity, Small and Medium Companies and over a half dozen different industry lists.