Securus Partners with Goodwill Industries of Dallas for its Call Center Agents

Securus will hire 40 talented candidates in the first two months for its growing call center needs

Securus gives back to the communities that it serves

DALLAS--()--Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring, has partnered with Goodwill Industries of Dallas to help source its growing staffing needs.

Working with Goodwill Industries of Dallas has improved our recruiting practices and the level of talent joining our call center,” said Kate Lengyel, Vice President of Human Resources for Securus. “All of us at Securus are excited about welcoming these talented new Associates into our family. This is our second month into our partnership; last month we hired 14 people, this month we will hire approximately 25 more and we expect this to continue as our company grows.”

Goodwill Industries of Dallas is a proud partner of the United Way. They receive financial grants from the United Way to provide program enrollees job training, employment services, and financial education. The United Way funding helps Goodwill Industries of Dallas train, screen and provide Securus with qualified candidates for its growing labor market needs.

According to Goodwill Industries of Dallas, partnerships like this with Securus:

  • Give program participants a career path they may have never thought possible
  • Empower program participants to be self-sufficient
  • Reduce reliance on government benefits
  • Help support the local economy and the fabric of society in general

Securus is proud of its history of supporting the United Way of Metropolitan Dallas. Over the last nine years, Securus Associates have contributed more than $1.7 million to help those in its communities in need of healthcare, education and the basics we take for granted. Securus has achieved a number of record United Way contribution levels including:

  • Highest level of annual Securus Associates contributions
  • Greatest number of Leadership Givers
  • Greatest percent increase above annual goal
  • Greatest number of Associates giving

It’s exciting for us to be partnering with a first-class United Way-supported organization like Goodwill Industries of Dallas. The bonus is that we’re providing jobs, training, skills and careers for recipients of the programs we have been supporting for many years. It’s a winning partnership for everyone involved,” concluded Lengyel.

About Goodwill Dallas

Goodwill Industries of Dallas, Inc. exists to provide job training and employment to persons with disabilities and disadvantages to help them transform their lives through the power of jobs. Since 1924, Goodwill Dallas has worked to provide career training and employment opportunities to individuals within the community. Goodwill also helps these individuals obtain housing and daycare resources by partnering with Dallas-area agencies. In 2016, Goodwill assisted over 3,100 individuals with job related services, proving – Our business works, so people can. To learn more about Goodwill’s services, visit

About United Way of Metropolitan Dallas

At United Way of Metropolitan Dallas (UWMD), we’re on a mission to change lives forever in North Texas. Yes, it’s an incredibly big statement. But it’s one that we are making a reality. Since 1924, United Way of Metropolitan Dallas has invested in the most effective local programs that work to create opportunities and change lives forever. We unite donors and volunteers with organizations who are focused on producing real results in the areas of education, income, and health. We’re tackling tough issues that make a lasting difference and create opportunities for greatness – like graduating college and preparing career-ready teens; helping folks find jobs and keep more of what they earn; enabling access to quality health care; and ensuring everyone has a safe place to call home. We believe in people and possibilities. We believe that everyone – regardless of where they started or ended up – should have the opportunity to be great. Sometimes the only thing someone needs in order to turn things around is an opportunity.


Headquartered in Dallas, Texas, and serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live. Securus Technologies focuses on connecting what matters®. To learn more about our full suite of civil and criminal justice technology solutions, please visit


Securus Technologies, Inc.
Russell Roberts, 972-277-0656


Securus Technologies, Inc.
Russell Roberts, 972-277-0656