Lack of On-Site Security and IT Expertise a Common Challenge

Survey Conducted at NRF Uncovers Widespread Retail Technology Pain Points

NEW YORK--()--Cybera, the leading provider of secure software-defined wide-area networks (SD-WAN), today released the results of its Retail Realities survey of retail professionals at Retail’s BIG Show or NRF. The survey of more than 50 retail professionals found that many retailers lack the necessary IT staff at the store level to ensure proper solution implementation and security.

Additional findings from the Retail Realities survey included:

  • More than two-thirds (66.7 percent) of respondents report being challenged by growing complexity in past application deployments;
  • Nearly one-quarter (23.5 percent) of survey respondents have zero IT or security staffers on site at the average retail location;
  • Point of sale (POS), payment authorization and payroll systems were the most commonly deployed applications, according to respondents;
  • Surprisingly, just ten percent or respondents with 1,000 or more locations cited inability to scale as a challenge in past application deployments.

“Distributed retail enterprises depend on technology to help them provide consistent customer experiences and support critical back office processes across tens to thousands of locations,” said Cliff Duffey, President and Founder, Cybera. “Often working with little to no IT staff at retail locations, getting applications up and running and maintaining security is a widespread challenge that can add additional cost, time and complexity to projects.”

“As retailers depend on a growing number of applications to support everything from payments to loyalty and surveillance in their stores, finding a reliable and scalable deployment solution will become all the more critical,” added Greg Garten, Chief Technology Officer and Executive Vice President of Engineering, Cybera.

A pioneer in software-defined security and application-centric networking, Cybera has emerged as the disruptive alternative for easing the burden of data security and compliance and accelerating business agility. Cybera’s Secure SD-WAN is widely adopted because of how easily, rapidly and economically it can be rolled out to tens of thousands of locations worldwide, spanning geographies from North America and Europe to Angola and Papua New Guinea.

Cybera is located in booth #3577 on level three at Retail’s Big Show, taking place at of the Jacob K. Javits Convention Center from January 15-17. Show attendees have the chance to win one of five custom Cybera “VANCASTER” electric guitars by either visiting the Cybera booth, entering a drawing during the RIS Rock and Roll Retail Event or entering an online drawing at

About Cybera

Cybera is a leading provider of secure, software-defined WAN to many of the world’s top enterprises. The company provides a simple solution to the growing complexity that distributed enterprises face at remote locations by uniquely automating application centric security and performance in the cloud, providing greater customer choice through best-of-breed partnerships and services that accelerate time-to-market. By virtualizing security functions in the very fabric of the network, Cybera offers advanced enterprise-grade security for any location, no matter how remote. Cybera is a privately held company headquartered in the Nashville, Tennessee area with technology installed in over 60,000 business locations in 23 countries. For more information about Cybera, visit


Hill+Knowlton Strategies
Amy Dalkoff, 1-312-255-3078

Release Summary

Survey Conducted at NRF Uncovers Widespread Retail Technology Pain Points.

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Hill+Knowlton Strategies
Amy Dalkoff, 1-312-255-3078