SCOTTSDALE, Ariz.--(BUSINESS WIRE)--LiveOps, Inc., a leading virtual contact center solutions company, is pleased to announce that Keith Leimbach has been appointed to the role of chief executive officer. LiveOps selected a proven leader adept at building teams and gaining new business in the business process outsourcing (BPO) industry. Leimbach’s proven history leading profitable growth in the services business area combined with the value he places on culture makes him an ideal fit for LiveOps.
“Keith will be a welcome addition to the organization and will propel the company in a positive direction,” said Jim Watson, LiveOps Board Member and Managing Director of Presidio Partners, a venture capital firm located in San Francisco, CA. “Finding a CEO with proven leadership experience who could also match LiveOps’ passion for its employees, agents, clients and their customers was a must, and the Board sees that in Keith.”
Before coming to LiveOps, Keith served as the CEO of ESG. Prior to that, he was the chief operating officer at ServiceSource and held multiple executive leadership roles at BEA Software and Accenture.
Keith has a degree in mechanical engineering at Ohio State University as well as post graduate work in Executive Leadership and Finance from the Haas School of Business at the University of California, Berkeley.
About LiveOps, Inc.
LiveOps, Inc. is a pioneer in the contact center industry, with the largest U.S.-based network of more than 20,000 virtual, independent agents. In 2000, LiveOps started the journey to help establish the work-from-home model in customer service. Today, LiveOps is a leader in specialized, scalable, and limitless contact center solutions for retail, insurance, healthcare and human services, telecommunications, and travel and hospitality clients. LiveOps’ unmatched scalable and on-demand community of agents is an ideal solution for any organization that experiences fluctuating call patterns, has high volume requirements, or needs highly-qualified agents. Headquartered in Scottsdale, Arizona, LiveOps is an experienced, innovative service provider that has the right agents to produce better and faster results for our clients. For more about LiveOps, visit http://www.liveops.com/.