Iron Bow Technologies Launches New Call Center in Tampa

Office expansion enables Iron Bow to accelerate client services support

TAMPA, Fla.--()--Iron Bow Technologies, a leading technology solutions and services provider, announced today the official opening of its most recent expansion office in Tampa, Florida in support of the company’s growing Service Select portfolio.

Today’s ribbon cutting ceremony celebrates the grand opening of the new office, welcomes new team members, and demonstrates the company’s commitment to the Tampa Bay business community.

Over the last few months, Iron Bow has hired approximately 130 local residents and is working to fill another 45 positions by March. The new facility allows for flexibility for expansion as the company continues to establish a presence in the Tampa Bay area.

The Iron Bow Tampa office supports a contract with CareFirst’s Blue Cross Blue Shield Consumer Direct business. CareFirst awarded the contract to Iron Bow in October 2016 to outsource call center operations for CareFirst customers and their healthcare benefits. The operations include a comprehensive turnkey facility, client service staffing and management, and network and systems infrastructure.

“CareFirst selected Iron Bow because of its proven performance in call center and help desk solutions, backed further by its long standing industry reputation as an innovative information technology solutions and services provider to government and commercial enterprises,” said Rodney Baylor, Director of Operations, CareFirst Consumer Direct.

Headquartered in Chantilly, Virginia, Iron Bow has a national footprint with the Tampa office joining five other offices in Virginia, Colorado, Washington, Maryland and Hawaii. The Tampa office includes 24,000 square feet of newly built, modern office space equipped with high-tech training facilities and the latest in technology infrastructure.

“The Tampa locale was a logical choice for this operation, offering access to both client service and information technology talent,” said Rene LaVigne, President and CEO of Iron Bow Technologies. “We are looking forward to getting involved in the local community as we have done across the country, and introducing Tampa residents to the great culture we have at Iron Bow.”

The Iron Bow office is located at 4502 Woodland Corporate Center, Suite 105, Tampa, Florida.

About Iron Bow Technologies:

Iron Bow Technologies is a leading IT solution provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients. Our depth of technical expertise, global reach and strategic partnerships with leading OEMs as well as disruptive technology partners uniquely positions Iron Bow to target the right solution to ensure your successful business outcome. We partner with our clients from planning and implementation through ongoing maintenance and management to deliver solutions that are strong, flexible and on target with your mission. Regardless of how your organization consumes technology, Iron Bow can help you innovate.


Sage Communications
Hannah Hutchins, 703-584-5651

Release Summary

Iron Bow Technologies, a leading technology solutions and services provider, opens a new call center in Tampa, Florida. The new office supports the company’s growing Service Select portfolio.


Sage Communications
Hannah Hutchins, 703-584-5651