TOKYO--(BUSINESS WIRE)--Pitney Bowes (NYSE:PBI), a global technology company that provides innovative products and solutions to power commerce, today announced that, this season, Tokyo Marine and Nichido Fire Insurance Company will help prepare homeowners in Japan for natural disasters with personalized interactive video technology from Pitney Bowes.
Typhoons and severe storms cause flooding and landslides which pose a serious threat to Japanese homeowners. Preparing for an impending disaster is critical, however the tedious process of finding an insurance policy, reviewing coverage details, and identifying an insurance agent’s contact information can waste time better spent on securing the home or evacuating the area. Tokyo Marine and Nichido Fire Insurance Company can now help their customers prepare for natural disasters safely and quickly with Pitney Bowes’ EngageOne Video.
Each customer with appropriate insurance coverage will receive a personalized interactive video which can be viewed on their mobile phone, computer or tablet. The EngageOne Video delivers four critical areas of information for homeowners:
1. Education about how a homeowner can prepare for a typhoon or severe storm.
2. Detail of each customer’s individual contract to review insurance coverage.
3. Contact information for insurance agents in case of emergency.
4. Contact information for insurance representatives for updating an insurance contract.
Each video section includes on-demand options where customers drive the video to the next topic to learn more about risks of impending natural disasters, their personal policy and their contacts with the insurance company.
“The Pitney Bowes EngageOne Video offering marries professionally scripted and presented video with advanced technology, multiple data sources, and either on-premise or cloud-based delivery to achieve real-time rendering based on user choices and responses during the presentation,” says Terry Frazier, Research Director of Document Solutions at technology research firm IDC. “The end result is a powerful customer engagement vehicle with a strong value proposition.”
“Time is critical when preparing for a natural disaster,” said John Wong, Pitney Bowes Country Manager and Representative Director. “Policy holders should be focused on the safety of their home and families rather than spending hours trying to understand their coverage. We’re honored that Tokyo Marine has entrusted Pitney Bowes to help keep customers safe during times of crisis.”
View a demo of Pitney Bowes’ EngageOne Video solution here.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions and services from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.
