As organizations around the world embrace digital transformation, the hospitality industry is following suit, adopting advanced communications and collaboration technologies to gain operational efficiencies and improve the customer experience.
This Publisher's market insight identifies key UCC opportunities in the hospitality vertical and discusses related enterprise communications vendor strategies. This analysis will provide communications vendors and channel partners with valuable insights to help them capitalize on growth opportunities in this market.
Key Topics Covered:
1. Executive Summary
2. State of the Market
3. Drivers and Restraints
4. Major Market Trends
- Cloud Communications Gain Greater Penetration Among Hotel Facilities
- Mobility Changes the Way Guests Expect to Receive Hospitality Services
- Embedding UCC Elements into Hotel Workflows Becomes Key to Success
- IP Media Phones Help Control In-room Features and Extend Services
- Biometrics, Meeting Spaces, Smart Room Keys, and Social Apps
5. Competitive Findings
- Alcatel-Lucent Enterprise
6. Strategic Recommendations for UCC Vendors
For more information about this report visit http://www.researchandmarkets.com/research/j9kkfw/ucc_opportunities