MAHWAH, N.J.--(BUSINESS WIRE)--GEM Office Technologies LLC, www.gemofficetech.com, an industry-leading technology company focusing on customer service and software solutions since 1984, has announced the launch of their new mobile tech vehicles - The GEM Lab 10.1 and The GEM Micro Lab 5.2. These high tech roving labs have been retrofitted to solve the demands of today’s rapidly changing technology environment.
Designed to fix virtually any office technical issue on site, the GEM Lab Fleet has been equipped with a range of features that allow GEM’s system engineers to provide on-site, first call support. Partnered with Samsung, Kyocera, Microsoft and Apple, GEM’s expertise can resolve almost any office technology issue. From repairing office equipment, installing software upgrades, fixing network problems, to basic desktop support, The GEM Lab Fleet is a game changer for any business.
“GEM has been a valued partner for Unilever and always has phenomenal customer service and response time, which has allowed me to operate my department at the next level. The GEM staff is extremely knowledgeable and with the addition of the GEM Lab Fleet I truly feel as if GEM is always at the forefront of technology,” says Paul Hajjar, Executive Producer, Unilever.
In today’s competitive business world, a disruption in technology means an interruption in business. Traditionally, when a problem arises, an engineer needs to perform a site visit to assess the situation and then order parts, resulting in companies being down for hours if not days. The GEM Lab 10.1 and GEM Micro Lab 5.2 solves these problems by stocking supplies needed to get companies back to business the first time, every time. From servers to switches, to routers and copier loaners, the GEM Lab Fleet will be ready to take care of the most pressing office predicament. Servicing the Tri-State area, the GEM Lab 10.1 can easily be dispatched, 24/7 to solve your emergency tech issue on the same day it arises. The GEM Micro Lab 5.2 can be dispatched to reach those tightknit urban areas, like downtown Manhattan!
About Gem Office Technologies, LLC.
GEM Office Technologies, LLC has been a leader in the office equipment industry for over 30 years. GEM has evolved over that time to become a complete source for all office technology needs, including data & document management, VoIP phone systems, IT & cloud services. They specialize and have expertise in financial, legal, healthcare, educational, & non- profit verticals. Follow us on Facebook, YouTube, Twitter, LinkedIn and Instagram.