SAN FRANCISCO--(BUSINESS WIRE)--Leading business communications service Line2 announced the release of the Line2 Widget today as an enhancement to their business messaging solution. This innovative tool provides a website button or URL link that can be added to Line2 users’ websites, email, and social posts, letting visitors initiate a text conversation that will be instantly sent to the user’s device of choice, including their smartphone, tablet, and laptop.
To try the one-step Line2 Widget, send a text to Line2 here.
The Line2 Widget is a simple way to start a conversation, simultaneously giving the business owner flexibility to field new prospective customers and clients while on-the-go, making them appear available and responsive. It operates akin to many current business websites’ “click to call” or “live chat” tools, except it sends in the form of a text message, a highly preferred mode of communication for small businesses and mobile entrepreneurs. It also adds flexibility for response time — the receiver can choose to respond right away or when it’s convenient.
This method is familiar, easy, and universal, with the additional benefit of allowing the communication to naturally progress to a message thread or call.
"Now that our clients are able to send us a quick message with their questions, this allows us to immediately reach them and drive those simple texts into a sale, and a repeat customer," said Line2 customer Kimber Gurss, co-founder of babysitting service WeeSitt. "We feel as if the Line2 Widget was specifically built for us.”
Three popular uses include:
- Website visitors. Businesses can add the Line2 Widget to their website and communicate instantly with visitors and prospects. Setup is simple, taking under a minute, with no need for development or IT support, making it ideal for fielding new leads and addressing questions immediately.
- Email recipients. Adding a customizable URL or hyperlink within one’s email body copy or signature enables customers or potential leads to quickly message the Line2 business with a one-click message.
- Social media audiences. The link can also be easily posted on social media platforms as a way for audiences to easily reach the business. Adding the link to Facebook statuses, tweets, blog posts, and Instagram provides an efficient way to address quick questions that would have been missed opportunities.
“Our users are small businesses, entrepreneurs, and freelancers who are mobile and multi-tasking. The new Line2 Widget allows them to pursue their busy schedule, yet be responsive to prospects, customers, and partners viewing their websites, emails, and social postings,” Line2 CEO Doug Brackbill said. “We are evolving voice and text services rapidly to integrate with the devices, apps, and online tools that small businesses rely on to manage and grow their company.”
The Line2 Widget is now available with all paid subscriptions, at no additional cost.
Line2 provides the most affordable, easy to use, modern communications solution for independent professionals and small teams. Line2 was the first cloud-based phone system built and optimized for the mobile work environment with full-featured calling services and robust messaging. Line2 works on existing devices, including smartphones, tablets, desktop computers, and laptops, eliminating the need for new hardware and timely and costly set-up. Visit Line2.com to learn more.