PALO ALTO, Calif.--(BUSINESS WIRE)--ServiceRocket, a customer success company that partners with technology companies to build customer education businesses focused on increasing product adoption, customer satisfaction and subscription renewals, announced today the integration of TrueAbility with their flagship learning management platform, Learndot, to bring performance-based assessments to the enterprise.
Learndot is an award-winning platform that enables technology companies to build and manage next-generation software training businesses. Learndot provides the ability to market and sell courses and train users efficiently, while maintaining a seamless brand and user experience. The Learndot platform is extensible, empowering customers to integrate with their key business applications such as CRM, virtual classrooms, business analytics and certification platforms.
The TrueAbility app and Learndot will empower fast-growing software companies to offer a means for customers to build the skills they need to use emerging and disruptive technologies and demonstrate the value of an investment in education through the improvement in skill development. Now, software companies can offer customers pre- and post- course performance-based assessments as a means for showing skill improvement as a result of training.
Performance-based assessments are a powerful way for learners to practice new skills, test themselves in a simulated environment, and assess whether skills are improving. By structuring performance-based assessments in a way that enables customers to assess current skill levels, complete training where skill needs to be improved, and allows them to assess skill levels after training, customers gain an understanding of the value derived from an investment in education. This value translates to improvement in skill and an ability for customers to better perform their jobs through a vendor’s software.
ServiceRocket is a Palo Alto-based software company with offices in Australia, Malaysia, Chile and the United States. We ensure enterprises and users successfully incorporate software into their businesses and lives – so they use it, love it and do more. Through training, support and utilization, ServiceRocket creates long-lasting, loyal relationships between software companies, enterprises and their software by delivering these elements to enable customer success.