DALLAS--(BUSINESS WIRE)--Domotz, the leading provider of network monitoring and remote tech support systems for professionals and enterprises today announced a relationship with Magnolia at Best Buy. Magnolia has chosen the Domotz Pro system to power its remote technical support.
The system will be used to identify and solve home networking problems remotely, to save Magnolia employees more time troubleshooting technology on-site. By solving customer problems digitally, in real-time, the partnership also aims to increase customer satisfaction with smart home technology and services.
“Today’s smart home owners have piles of connected electronics, which unfortunately can sometimes have connection issues and cause problems and headaches,” said Domenico Crapanzano, CEO & co founder of Domotz. “We’re extremely excited to work together with Magnolia at Best Buy on streamlining tech support processes, to simplify the lives of Magnolia employees that perform these tasks on a daily basis.”
Come and demo Domotz Pro live at Custom Electronic Design & Installation Association (CEDIA) Expo in Dallas, Texas from 15-17 September 2016, at Booth #4146 in Innovation Alley.
Founded in 2014, Domotz’ develops remote monitoring and tech support systems for professionals, integrators, help desks and enterprises. Domotz’s Fing network scanning app, has more than 12 million downloads and 6 million active users. Its recently launched remote tech support system, Domotz Pro, is already used by thousands of integrators in 34+ countries around the world. A quickly growing player in the IoT space, Domotz is a member of CEDIA, the Consumer Technology Association and the AllSeen Alliance.