AUSTIN, Texas--(BUSINESS WIRE)--Q2 Holdings, Inc. (NYSE:QTWO), a leading provider of secure, cloud-based virtual banking solutions for regional and community financial institutions, announced today that longtime financial services industry veteran Bob Michaud has joined the company as chief security officer. He will oversee IT audit, risk and compliance activities at Q2.
Michaud’s experience in banking and information technology spans 35 years, including 20 years in managerial roles. He held numerous positions at Fiserv as a loan product manager, general manager of branch automation and chief of the Quality and Standards Audit Office before becoming the head of all audit risk and compliance activities for Fiserv’s Bank Solutions business unit.
“Bob is a proven security executive with an impressive track record of managing compliance and risk at world-class companies,” said Matt Flake, CEO of Q2. “We’re thrilled to welcome him to Q2, where he will continue to build on our industry-leading native fraud and security analytics engine and develop new methods to protect our clients, their brands and their account holders.”
He most recently held the position of executive vice president of client operations at Continuity, a technology solutions provider that automates compliance management for financial institutions.
While at Continuity, he led a compliance team that increased audit production by more than 40 percent in two years while reducing internal audit costs by more than 50 percent. During that same period, 82 percent of Continuity clients reported they were completely satisfied with their overall experience. Michaud’s demonstrated excellence in improving client satisfaction bolsters Q2’s existing commitment to engage with its clients and provide the best possible customer experience across the Q2 platform.
“I’m excited to merge my experience with a best-in-class remote audit process with Q2’s customer-centric team to build upon the financial service industry’s most advanced and secure digital banking platform,” Michaud said. “Q2 is an outstanding company that continues to drive innovation and create products that open new opportunities for community-focused FIs.”
Michaud earned a bachelor’s degree in finance from the University of Nebraska-Lincoln in 1981 and specializes in risk management and assessment, compliance and regulatory management, product development, disaster recovery and incident response.
About Q2 Holdings, Inc.
Q2 Holdings, Inc. (Q2) is a leading provider of secure, cloud-based digital banking solutions headquartered in Austin, Texas. Q2 is driven by a culture of partnership and dedication to empowering community-focused banks and credit unions with digital banking solutions that help them stand apart, scale smart and grow beyond with retail and commercial account holders. Q2’s solutions are designed to deliver a compelling, secure and consistent user experience on any device and enable customers to improve account holder retention and to create incremental sales opportunities. To learn more about Q2, visit www.q2ebanking.com.