ATLANTA--(BUSINESS WIRE)--Bomgar, a leader in secure access solutions, has been named a 2016 Top Rated Virtual User Session/Remote Administration solution by software users on TrustRadius, a well-trusted review site for business technology. Bomgar has been awarded a Top Rated badge, which recognizes the company as a leading vendor in the Virtual User Session / Remote Administration Software category based on user reviews and ratings. The badge is awarded to products that have an above average satisfaction rating in a given category.
Bomgar Remote Support enables IT service desks and customer support centers to access and fix nearly any remote device, running any platform, located anywhere in the world. Using Bomgar, technicians can chat with an end-user, view and control remote systems and devices, and collaborate with other technicians or external parties to resolve issues, while maintaining the highest levels of security. Users who reviewed the solution noted its ease of use, multi-platform support, security capabilities, and ITSM integrations, among other features.
“It’s an honor to be recognized as a top vendor in remote support software, particularly by the people who use our solution every single day,” said Donald Hasson, Director of ITSM Product Management. “We strive to develop solutions that make it easy for professionals to quickly access and support systems and customers, while protecting both them and their end-users from cyberattacks. It’s extremely gratifying to hear directly from customers that Bomgar is making their jobs easier and their organizations more secure.”
The complete set of Bomgar Remote Support customer reviews can be viewed on TrustRadius: www.trustradius.com/products/bomgar/reviews.
The TrustMap™ is a visual depiction of the best software products as rated by users on TrustRadius within each market segment. TrustRadius does not endorse any vendor, product, or service depicted in its TrustMaps and does not advise software users to select only those vendors with the highest ratings.
Bomgar is the leader in Secure Access solutions that empower businesses. Bomgar’s leading remote support, privileged access management, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 10,000 organizations across 80 countries use Bomgar to deliver superior support services and reduce threats to valuable data and systems. Bomgar is privately held with offices in Atlanta, Jackson, Washington D.C., Frankfurt, London, Paris, and Singapore. Connect with Bomgar at www.bomgar.com, the Bomgar Blog, or on Facebook, Twitter and LinkedIn.