NEW YORK--(BUSINESS WIRE)--NGDATA™, the customer experience management solutions company, today announced the opening of its newest office in Singapore. The company is expanding into the Asia-Pacific region in order to meet the continued increase in demand for Lily Enterprise, the company’s customer experience management solution.
As part of this expansion, NGDATA also announced that Frank Weyns joins the company as head of APAC operations. In this role, Frank is responsible for managing NGDATA’s sales and field operations in this region.
“Companies worldwide are now increasingly looking to acquire and implement data-driven solutions that directly address their commercial priorities in big data,” said Weyns. “Above and beyond providing a robust big data infrastructure, NGDATA’s Lily Enterprise allows its customers to boost business performance by leveraging that infrastructure to improve client communications. I look forward to working closely with customers across the APAC region where leading edge technology is recognized as a major differentiator.”
Weyns brings more than twenty five years of experience leading international sales, advisory and enterprise software implementation teams. Prior to joining NGDATA, Weyns held a variety of roles at industry-defining fintech companies such as Algorithmics, Misys and Reval. He also held senior positions at advisory practices E&Y and Deloitte.
“Companies use our solutions to deliver significantly better customer experiences, and that success is driving tremendous growth worldwide,” said Luc Burgelman, CEO of NGDATA. “We are excited to address the demand for real-time, relevant customer interactions for banks, telcos, and media companies across North America and Europe, and now also in Asia-Pacific. Frank will be integral in expanding NGDATA’s regional presence to bring Lily Enterprise to an even broader market and to realize the growth potential in this area of the world.”
NGDATA™ helps companies in data-driven industries, such as financial services, media/publishing and telecom, to operationalize their data analytics through its real-time, analytics-based solution for improved customer satisfaction, reduced attrition, enhanced retention and higher profit margins. NGDATA’s Lily Enterprise™ is the customer experience management solution that finds insights and executes on them, bridging the gap between the worlds of data and business, enabling companies to deliver timely, relevant, contextually-aware, and personalized offers and experiences that customers embrace. NGDATA is headquartered in Gent, Belgium and has offices in the United States, Europe and Asia-Pacific. Customers include AXA, Belfius, De Persgroep, Orange, Telenet, and Wells Fargo, among others. Visit www.NGDATA.com for more information.